Medical Officer (Part-time, Job-share, Full-time)

Medical Officer (Part-time, Job-share, Full-time)

Location: Mainly home-based with occasional travel to our Swindon office

Hours: Full-time hours are 35 hours per week (Mon – Fri) we will also consider part-time hours

Closing date: 13th June 2024

The opportunity:

We’re well established in the Group Insurance Market and are making a substantial impact through our unique and innovative proposition which is continuing to be extremely well received by our customers and their employees and has recently won several awards.

We have a brand-new role available for a Medical Officer to join us. In this role you will provide expert medical opinion for our Zurich Corporate Risk and Retail Protection business to support claim assessment guidance, assist with underwriting risk assessment, medical definition accuracy and relevance, the pricing of conditions and definitions covered under Zurich products.

You will be using up to date knowledge of clinical practice and relevant clinical protocols to provide evidence based, evidence led, or evidence informed opinion. Whilst also conducting training for claims assessors and underwriters and provide UK Life with evidence- based medical insights and opportunities to support health thought-leadership both internally and, where appropriate, for wider discussions in the industry.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Provision of expert medical opinion across relevant business areas which include Claims, (with a focus on Income Protection) and Underwriting
• Contribute medical expertise in Product development, pricing strategies and risk mitigation measures
• Analyse the claims assessment process to optimise the review of claims from a medical perspective. This will include optimising the claims triaging process, the point at which medical opinion is sought, best practice medical management, and the use of external consultation.
• Optimise the use of rehabilitation services from a medical perspective. This will include the timing of rehabilitation opinion in case management
• Identify training needs particularly in the claims arena and partake in training programmes to upskill inhouse staff
• Support the development and insight provision of health data to relevant areas of the business
• Provide ongoing evidence- based health thought leadership newsletters and insights - both internally and externally upholding ethical standards and confidentiality
• Monitor the external environment, including any regulatory changes, and identify and assess the impacts of any changes needed to the claims journey, for example changes to Fit Note or certification of death processes
• Support and contribute to the various health initiatives across different customer and employee touchpoints including the review and identification of new health technology
• Initiate an area of research relevant to claims optimisation. Topic to be aligned with own particular interest and agreed to by relevant stakeholders

Who are we looking for?

• Qualified as a medical practitioner, ideally with registration with the General Medical Council in UK
• Knowledge and understanding of the Financial Services industry or Insurance related products is preferable but not essential
• Experience in designing and delivering medical training programs is preferable
• Experience in communicating and liaising with treating and academic medical professionals
• Knowledge within medical areas, critical illnesses or specific occupational health and wellbeing themes to support pricing and product initiatives
• Sound decision-making, influencing, and relationship management skills
• Experience working across a diverse team with necessary stakeholder management skills
• Working knowledge of the UK Financial services industry regulations
• Experience in the Life Insurance/Protection industry or Private Health/Medical Insurance industry is preferable
• Superior oral and written coaching and presentation skills
• Well established people leadership and development skills

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid #LI-Remote

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.
• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.
• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.