HR People Services Expert
FICOBA — Genève
19.09.2019 | Employee | 100%

HR People Services Expert



Ensure the day-to-day  administration of the employee’s lifecycle (new entry, transfer, termination, changes, international assignments from and to another ING entity) i.e.


Ensure proper communication to employees making best use of multi channels (updating intranet, ad-hoc communications,…)


Train & coach employees & Managers on systems with a view to encourage a “Self-service” model.  Answer questions from employees on matters of expertise


Develop and improve HR operational solutions aligned to business visions by discussing with managers, employees and ING Group stakeholders, to understand  business needs.  Look for potential cost efficiencies.


Manage third party vendors & ensure sustainable relationship with these (review and modify services delivered, ensure performance meets ING standards, review contracts with Procurement and HR Management). 


Generate reporting that fit Management and employee needs, using data analytics to support people decisions.


Monitor effectiveness of risk management processes & controls within HR and implement corrective actions if required.


Support HR projects in the area of expertise


Profile :

University degree in Human Resources, Business administration or Finance

Proven working experience as a HR generalist

Prior experience in HR practices in a multinational environment with a global understanding of the employee lifecycle

French : fluent

English: fluent

Strong quantitative and analytical skills, data orientation.

Autonomy, sense of initiative, hands on attitude

Organization & Planning skills

Good knowledge of Swiss Labour laws and market practices

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