Key Customer Activation Manager

Kelly Services Switzerland

  • Publication date:

    23 September 2022
  • Workload:

  • Contract:


Key Customer Activation Manager

For its pharmaceutical partner Kelly Life Science is looking for a :

Key Customer Activation Pharma and Consumer (Zug)

Your Missions
- Implement Key Account & Client Management programs and policies to retain and strengthen client relationships and meet business needs
- Track the alignment of the Key Account & Client Management activities to retain and expand current customer relationships
- Implement and execute high- quality customer service and issue resolution in order to retain current clients
- Implement, execute and maintain Client engagement activities, including identifying client business requirements and preparing proposals and quotations
- Contributes to the development and administration of all processes related to Key Account & Client Management programs and policies
- Collaborate Industry- specific relationship management activities, including broking, financial planning, asset management, advertising account management, etc.
- Participate in driving transformation and change of Key Account & Client Management practices Differentiator
- Apply practical knowledge of job are atypically obtained through advanced education and work experience
- Work independently with limited supervision
- Problems faced are difficult and could be complex Management Responsability
- Individual contributor and mayact as a lead to the team by helping them coordinate and organize tasks
- Leads the work of project teams; may formally or informally train junior staff Stakeholders
- May influence others within the job are athrough explanation of facts, policies and practices
- Support and interact primarily with colleagues of own function
- Build relationships and understand customer and key stakeholders interests and concerns
- Address complex task- related issues using existing solutions

Your profile
ExperienceLevel 2 - 6 years
Education Level Bachelor's Degree or equivalent experience/qualification

Your Kelly Contact
Cristina Alvarià±o is your Kelly contact


  • Cristina Alvarià±o
  • Kelly Services Switzerland