IT Supporter (m/f/d)

Hays AG

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  • Publication date:

    08 March 2024
  • Workload:

    100%
  • Contract type:

    Freelance
  • Place of work:

    Genève

IT Supporter (m/f/d)

True financial experts are rare, in great demand and therefore have a high market value. Whether it's in Accounting, Controlling, Corporate Banking, Interim Management, Treasury or Risk Management - Hays will open doors for you and advise you completely free of charge regarding your next career move. By drawing on your interests and personal expertise, we will find the right job for you. Register with us and reap the benefits of interesting job offers that match your skills and experience. We look forward to hearing from you!

Description

  • Support a full range of Desktop End User Technology (IT) needs
  • Provide specialized, personalized, and expedited desktop services to the highest levels of employees and senior executives
  • Track (in conjunction with the service desk) all trouble calls by the executives/staff, updating the tickets in Service Now as required and escalating where necessary, until completed
  • Provide regular reporting statistics on support to the executive and selected staff within the business office as well as to customer management and support team
  • Coordinate with customer management to ensure needed equipment and services are available to fulfil support requirements
  • Process and procedure documentation

Profile

  • Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
  • Well-founded experience in a IT support roll
  • Ability to communicate at all levels and confident approach
  • Ability to learn and apply technical information in a fast-paced, demanding work environment

Job Offer

  • A very renowned company
  • Continuous support during the assignment
  • You will work in an international environment

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