Global Supply Planning Subject Matter Expert (f/m/d)

25 March | Position with re­spon­si­bil­i­ties | 100%

Global Supply Planning Subject Matter Expert (f/m/d)

Job ID:  43083 Date:  Apr 23, 2021 Job function:  Supply Chain Management Experience level:  Experienced Hire Business:  DSM Nutritional Products

Global Supply Planning Subject Matter Expert (f/m/d)

DSM – Bright Science. Brighter Living.™

Royal DSM is a purpose-led global science-based company in Nutrition, Health and Sustainable Living. DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. DSM delivers innovative business solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity. DSM and its associated companies deliver annual net sales of about €10 billion with approximately 23,000 employees. The company is listed on Euronext Amsterdam. More information can be found at



Are you excited by innovation and new developments for the consumer market and do you want to be part of a team with exciting challenges?
Then this might be the opportunity you are looking for!

We are looking for a remarkable Global Supply Planning Expert to join DSM.

Location: Kaiseraugst, Switzerland

Purpose of the position

  • First line of SAP APO support, ensuring issues and requests are handled correctly in APO for Supply.

  • Coaching the users with their specific question/issue, answering in a competent way, allowing the user to continue the work in APO.

  • Business support key user for SAP APO for Supply, helping to identify and prioritize improvement initiatives based on users’ request and experience.

  • Act as advisor, analyst, trainer and team member to develop standards, KPI’s, trainings and monitor performance results.

  • Check/Monitor the system frequently, looking for inconsistencies and wrong master data and contact the users to clarify/update the data. Develop analytical  processes to mitigate the errors.

  • Work in close collaboration with the Supply Chain Heads to define best practices, understanding the specifics of each manufacturing plant, industry and business  process. Implement new process and functionalities in the regions, supporting the overall system capabilities.

  • Ensure the documentation (process and training material) are kept updated for the APO supply planning community.

  • Responsible for the communication between global (APO / IT / Supply) and users for topics related to SAP APO.


Position content

Key areas of accountability/responsibility

  • User Support, problem solving, training to APO supply planning users.

  • Ensure proper Support documentation and processes.


Projects/special assignments

  • Monitor supply planning jobs and Master Data in SAP APO.

  • Implement and support improvement projects/initiatives to the demand community.


Knowledge and educational level

  • Graduate in Business Administration or related discipline ( preferably specialized in Supply Chain).

  • Excellent communication skills.

  • A minimum of three years’ experience working in Supply Planning.

  • Good Knowledge of SAP APO.


Required level of experiences

  • Extensive experience managing multiple tasks and priorities in a dynamic business environment.

  • Supply Chain processes, systems and analytic knowledge.

  • Fluent in English, any other language is an advantage.

  • Project Management experience and training skills.

  • Understanding of Support and implementation methodologies.



Procedure & Contact

Interested in this position? Please apply on-line by sending us your CV & Motivation letter in English via the career portal ( For additional questions, please contact Eliza Niedzwiedzka, Recruitment Business Partner, Please note that we cannot accept applications per email.


Reference check procedures are part of the DSM Recruitment & Selection Process. You will be contacted when these references checks are required.

DSM in 3 minutes

Do you know that DSM has the broadest portfolio of nutritional ingredients - that millions of people already have our biomaterials in their body - and that our innovations make materials lighter, healthier, safer, stronger, more durable and have a lower environmental footprint? This short 3 minute video shares our portfolio in Nutrition, Health and Sustainable Living