TNF EMEA is looking for an exceptional Sales Rep - Digital Self Service to join our Go-to-Market team based in Stabio, Switzerland.  

The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. 

We pledge to empower exploration, protect the places where we live, play, and operate and evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.  

Let’s Talk about the Role 

To become a core member of the Marketplace/Multi-Channel Operations Team for The North Face EMEA, within the newly created Digital Self-Service sales channel Team, with specific responsibility for the commercial development of this new business model (i.e. B2B and Self-service portal for an E2E order management experience). The remit has mainly two elements:

Primary accountabilities

• Leverage digital sales tools and initiatives to maximize and accelerate adoption, active usage and foster a self-service mindset within the existing (and new) customer base.
• Operating models assessment and tools optimization: Improve internal efficiency proposing changes to the process to ensure digital self-service tools are always aligned to the business need and best in class vs. competitors by leveraging Multi-Channel Operations and its Digital Sales Tools Team.
• Collaborate x-functionally to define product assortments and order proposals in coordination with MCO & Merchandising in full alignment with product segmentation and distribution guidelines.
• The effective and commercially successful management of the specified business channel critically achieving key financial targets set on an annual and seasonal basis, for the selected set of accounts.
• The development of a meaningful and achievable business plan for the channel, with the aim of maximizing revenue and efficiency. The plan will drive the business development of the channel and will be reviewed on a regular basis by management to ensure a healthy balance between revenue and efficiency is always at the center.
• Ensure timely receipt and entry of all pre-season orders to aid the buying process and maximize the Company’s delivery performance.
• Manage the account base within the specific terms and conditions set down by The North Face.
• Obtain regular sell through information (where possible) in order to both facilitate the order management process and increase Company awareness of market trends etc.
• Keep and maintain up to date account profiles and core account data.
• Ensure that any new account enquiry or prospective account meets The North Face’s distribution criteria
• Any other duties as assigned to the Job Holder within the Job Holder’s capabilities.

Skills for Success

The requirements listed below are representative of the knowledge, skills, and /or abilities required for the individual to be successful in this position.

• Language: Excellent communication skills in English is mandatory (written and spoken), any other European language is a plus (especially French).
• Experience:  experience in outdoor business, preferably in wholesale/digital.
• Abilities/Skills:  Strong computer skills, Tech savvy, excellent influencing skills, change management mindset..