Client Relationship Manager (Remote)

Published: 05 May 2022 | 100%

Client Relationship Manager (Remote)

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Client Relationship Manager (Remote)

Lucerne, Switzerland

Full-Time - Mid-Senior Level

Operations & Customer Service

Job position: Exec Education (Custom programs) – Client Relationship Manager

The location of the job is flexible and home office based, ideally in Germany, Austria, Switzerland, France, Spain and Italy. You will report to our Client Relationship Director, who is based in Switzerland.

At Hult EF Corporate Education (Hult EF), we believe in the power of people – to inspire, innovate, and positively impact their teams, organizations and societies.

We are learning experts specialized in delivering immersive programs focused on the most critical business skills. Since we started, we’ve partnered with over 2500 companies, equipping them with the skills they need now and in the future.

Our Central and Eastern Europe (CEE) team is looking for a Client Relationship Manager (CRM) to support the CEE market. As a CRM you will focus on strengthening partnerships with existing clients and identifying new pockets of need, playing a significant role in the continued rapid growth in the region. A successful candidate is highly consultative, thrives in a fast-paced environment and is eager to build a career in a rapidly growing and innovative education company.

Key responsibilities
• Manage 5-10 accounts and track client satisfaction and sales metrics
• Identify new development challenges within existing accounts and recommend solutions
• Develop proposals and ensure timely delivery of solutions
• Support negotiation, contracting and invoicing
• Collaborate with support teams and colleagues around the world to drive the sales process and maximize cross-selling
• Contribute with ideas for new research and programs

The skills & experience we look for
• 5-10+ years consultative B2B sales experience
• Strong relational skills, influencing skills and presence
• Knowledge of the executive education market and L&D needs and solutions
• Exceptional communication and project management skills
• Mastery of German or French and intermediate-level English
• Knowledge of Salesforce is a plus
• Passion for learning, both for yourself and, on a bigger scale, for organizations

What we offer
• 25 days paid holiday each year
• Flexibility to work from home 2 days per week
• Regular opportunities for personal and professional development
• Access to company pension scheme and private health insurance
• Opportunity to join annual global sales conference. Past locations have included Boston, Abu Dhabi and Dubrovnik

About us
Hult EF combine the strength of Hult International Business School and EF Education First to provide companies all over the world with practical, tailored learning focused on today’s most critical business competencies.

We remove barriers to international collaboration through language training; upskill employees in core business competencies through faculty-led programs; and build leadership capabilities through executive education and coaching.

With campuses and offices in over 50 countries, including the beautiful Ashridge House outside London, we offer a truly global and collaborative environment.

Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience and everything else that makes you unique.

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