MOHG Careers - Where You Fit In

DIRECTOR OF SALES

We’re looking for a Director of Sales to lead our Sales team.

Reporting directly to our Director of Sales & Marketing for Mandarin Oriental Hyde Park, London and Mandarin Oriental Mayfair, you will be part of the on-property leadership team and manage the day-to-day smooth running of the Sales department, alongside our Director of Group and Events.

As a Director of Sales at Mandarin Oriental you will be responsible for:

• Assisting in the formulation and execution of Sales strategies to drive room and catering revenue.
• Directing the Sales team to ensure targets are met and exceeded, fostering a high-performance culture ensuring our team act as entrepreneurs within their segments.
• Growing existing accounts and finding new revenue streams and partnerships, working alongside the Director of Revenue Management to direct the Sales Teams in driving upselling, identify market opportunities and developing partnerships accordingly.
• Planning and executing sales trips, attending local and overseas trade shows and meetings to identify market opportunities as well as organizing and delivering FAM trips as required and meeting all influential clients.
• Understand and have an acute awareness of the competitive landscape, market and industry trends and be adaptable to an ever changing global climate.

To be a successful Director of Sales, you will have a proven track-record of managing a team, with excellent leadership skills to drive results, coaching team members to deliver. You are passionate, motivated and take pride in being driven and organised in your approach, leading by example for your team.

We are looking for a candidate who has extensive industry experience within the Luxury Hospitality market, a natural leader who has both the ability to influence, inspire and coach a high performing business development team. Has an eye for detail, strong communication, both internally and externally and strives to deliver at the highest possible level.

In return, you will receive an array of iconic benefits, such as:

• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• Friends & Family hotel rate and Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Subsidized podiatry sessions with our incredible Bastien pedicurists
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK.

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.