Senior Order to Cash & Export Specialist

AliveDx

AliveDx

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Key information

At AliveDx, we empower diagnostic insights, transform patient care, and innovate for life. With over 30-years in in-vitro diagnostics, we put the health of patients first by creating innovative solutions designed for faster diagnostic results. Alba–– our blood bank reagents portfolio–– and MosaiQ®–– one of the first multiplexing and multimodality automated testing platforms––are designed to make labs more efficient and clinical decision-making more effective. Our journey started as Alba Bioscience, and later, Quotient. Today, as AliveDx, we innovate for life.

To join the Sales Operations & Customer Services team based in Eysins, Switzerland, AliveDx is recruiting for a

The role is a full-time permanent position.

YOUR MISSION

The Sales Operations and Customer Service team owns the order to cash processes for the full MosaiQ portfolio. The business is split into two channels, direct sales and distributor sales. The key purpose of this role is to ensure that through strong execution of our processes and smooth coordination with our distributors, our export activities are well executed. Ensuring that we deliver our goods (instrument and consumables) within the required service level.

The role will include:

  • Executing the Order management for all regions.
  • Executing the order to cash process for export countries, with a special focus on documentation and data for export countries and support our exportation out of the Swiss entity.
  • Improving processes, to gain efficiencies or when gaps are identified by updating/defining cross functional and cross system processes.
  • Collaborating with other functions to ensure timely execution of shipments
  • Ensuring compliance with all applicable export control regulations.
  • Executing sanctioned party screenings and / or embargo & sanctions verifications.
  • Supporting the planning and sourcing of export-controlled items in line with production plan and customer services
  • Ensure first class service delivery.

YOUR COMPETENCIES

  • Holder of a trade related educational qualification, ideally a Swiss Federal Diploma as an Export Specialist
  • Minimum of 5 years experience in a similar role with a focus on export control
  • Experience of interacting with international customs organisations
  • Experience in international trade and export control laws (Swiss, European and US regulations – EAR)
  • Ability to work well in fast-paced environment with frequently changing dynamics and with great team spirit
  • Strong language skills including English and French

WHAT WE OFFER

  • A highly dynamic and growing environment.
  • An opportunity to live your passion for intrapreneurial mindset, where cultivating innovation and customer centricity are at the heart of everything we do.
  • A flexible working environment where applicable as well as a range of core and additional benefits ranging from lunch allowance support, annual leave, mobility and access to marketplace discounts.

Interested? We look forward to receiving your application.

AliveDx is an equal opportunity employer and welcomes applications from all qualified individuals regardless of nationality, sex, disability, region/belief, sexual orientation or age. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on competences, performance and business needs.

Contact

  • HR HR
  • AliveDx

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