Solution Owner

Basel ( Pratteln )
24.02.2020 | Position with re­spon­si­bil­i­ties | 100%

Solution Owner

Company Description

IKEA Supply AG (ISAG) is the main wholesale company within the Inter IKEA group – Core Business Range & Supply. We are the owner of the goods in the distribution centers worldwide and are the buyer of goods delivered from suppliers globally and the main supplier of goods to IKEA retail companies.

IKEA is on an exciting growth journey becoming more accessible to the many people. We are investing heavily to develop and digitalize IKEA into the future. IKEA Business Solutions will support this journey by delivering expertise in business development while safeguarding running business. This way we empower our co-workers, customers and suppliers with the right solutions to optimise the customer experience and contribute to a growing IKEA.
Solution Area Wholesale Finance ensures that our global financial processes within the wholesale business are supported by information technology today and in the future.
We are now looking to grow our Solution Area Wholesale Finance even more!

Job Description

As a Solution Owner you are responsible to ensure that the users of the solution have a relevant, user friendly and reliable solution that helps them achieve their business objectives. 

This means that you will – for one or more solutions:

  • Have an end-to-end solution accountability; where you will work with business development, lifecycle management and operations for the assigned solutions.
  • Establish a continuous improvement plan for your solution(s) and manage the implementation via change request and release management. 
  • Manage budget for the assigned solution(s), provide budget input to the Solution Area and work with forecast and follow-up.
  • Create a strong cooperation with internal stakeholders and external IT vendors including application management services, IT delivery services and software providers.
  • Take a direct responsibility for the business support connected to your solutions including access handling, user education, troubleshooting, operation of solutions and service level fulfilment. 
  • As required you will take part and contribute in projects together with your business partners.


Is this the challenge for you?

We offer you a challenging, exciting and fun global role where you will be an active and important part in driving the future of Solution Owner within Solution Area Wholesale Finance.

We believe that:

  • You have a strong interested in information technology and how it enables business improvements.
  • You have previous knowledge and experience of IT service management, running and maintaining corporate IT solutions, as well as leading technical development and/or knowledge in software development.
  • You are self-going, structured and dare to take decisions. 
  • You have excellent listening skills, able to interact with stakeholders – understand them and their needs as well as making them understand yours.
  • You are eager to work in a global environment, to learn and to know “Why”. 
  • You act as role model for IKEA values and you have strong communication skills and the ability to build trustful relationships.
  • You are able to work in an environment where the pre-conditions may change from one day to another and where we need to deliver these changes within short notice.

We also believe you have: 

  • University degree or equivalent work experience
  • Experience in working with global and/or virtual teams
  • IKEA supply chain, finance and solutions management knowledge, seen as an advantage

NOTE: Due to long permit process we prefer candidates with valid Swiss work permit or EU/EFTA citizenship

Does this sound like your next challenge?

We look forward to receiving your application in English by 29th of March 2020. 
Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidate. 

For more information about the position, please contact recruiting manager Henrietta Aulin at +41 79 222 1996. If you have questions about the recruitment process, please contact Louise Orstadius, People and Culture leader on +41 79 667 9654
We look forward to receiving your application!

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