Customer Coordinator Logistics (F/M)
Swatch AG — Biel
12.09.2019 | Employee | 100%

Customer Coordinator Logistics (F/M)

The company

Swatch is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. The brand philosophy is based on color, movement, lightness and transparency, which can be seen in every Swatch product and project. The brand maintains a strong presence in the world of sports and art.

Job description

Your key responsibilities and main tasks within the Logistics Department are to coordinate the ordering and delivery of various material.

  • Order processing based on orders received via SAP or Email, check delivery date, quantity, address etc.... and issue a confirmation
  • Check the availability of the ordered goods and generate deliveries accordingly
  • Define the delivery plan with the Customers according to stock capacity
  • Negotiate delivery dates with the Customers for standard and special shipments
  • Maintain and develop good relationships with assigned Customers (international)
  • Support the Customers in the allocated countries with every inquiry and coordinate with the concerned internal departments
  • Order creation management
  • Monitor all open orders for the allocated product lines, assign the stock entries
  • Analyze and launch of assembly for past collections and define the sold-out list
  • SAP projects and tests
  • Destruction of goods - Coordination with Sales, Stock departments and Customers
  • Additional tasks depending on the workload during high and low season related to the Logistics departement


You are a responsible and autonomous team player and in this role, your time management, attention to detail and organizational skills will be called upon. In liaising directly with internal and external parties your excellent communication and negotiation skills will help you to perform on a daily basis. You enjoy working in a fast-paced environment and contributing to the team and company's success. You flexibility allows you to adapt very quickly to changing situations.

Professional requirements

You have a commercial background/degree with several years' experience in Logistics and must be proficient in Microsoft Office. SAP knowledge is a plus.


Fluent oral and written languages skills are required in English (mandatory), French and/or German, knowledge of Italian can be useful.

Company address

Nicolas G. Hayek Strasse 1
2500 Biel 4


If you feel this opportunity meets your profile and expectations, please click on the APPLY link to apply online.

Employee, 100%


Swatch AG
Noémie Aebischer
Swatch SA
Länggasse 85


Precision mechanics / Optics / Watch and clock industry

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Training Company
Training Company
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