eCRM Project Manager

Are your ready to join an exciting fast-paced environment where you will be able to support an innovative department through a series of interesting challenges?

Randstad has 55 years of experience in the area of HR Management. Under the Randstad Inhouse Services concept, Randstad becomes a full service supplier providing consultancy to international clients. For a temporary assignment to support eCRM department, IT EU of our client, the company Philip Morris International in Lausanne, we are looking for a:

eCRM Project Manager (100%)

Temporary assignment

Description

• Connect with internal and external stakeholders, being the day-to-day point of contact for CRM executional/operational parts
• Coordinate CRM campaign and journeys setup and send outs
• Provide email brief to the agency and validate audience selection
• Work very closely with the Frontend Developer and be the point of contact to ensure that the developer has all the necessary information for development and execution
• Ensure that the agency and the frontend developer are keeping all schedules and meeting key milestones
• Provide campaign and journey reports
• Provide updates to the teams2

Knowledge and Skills

• Very motivated
• Excellent project management skills

• Versatility, flexibility and a willingness to work within constantly changing priorities
• Excellent written and oral communication skills
• Proven ability to deliver timely with effectiveness, accuracy and efficiency