Clinic Les Alpes is a private care facility which main purpose is to take care and support private patients with addiction problems (alcohol, drugs, gambling, sex, : ) and other comorbidities as depression, trauma, anxiety.
The Clinic is settled in the Swiss Alps with beautiful views on the lake and the mountains.
In order to complete its Admission's team, Clinic Les Alpes is looking to recruit an Admission's
AN ADMISSION'S COORDINATOR
Starting date: As soon as possible
Reporting to the Management, responsibilities and essential job functions include but are not limited to the following:
Constantly offer professional, friendly and engaging service
Providing courteous and efficient telephone services including accurate message taking
Collecting & maintaining information on the clinic and surrounding area
Completing an accurate daily Special Attention List and forwarding to appropriate colleagues
Performing general office duties
Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and emergency procedures
Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
Answering the phone for the general inquiries and more specifically the admission inquiries
Taking the daily minutes
Fluent in French and English (written and spoken, level at least C1)
Must be able to handle a multitude of tasks in an intense, ever-changing environment
A minimum of 3 years' experience in a similar environment
Degree/Diploma in Hospitality Management or a university degree in psychology, a strong asset
Being a good communicator
Computer literate in Microsoft Window applications an asset
Must possess a professional presentation
Must be flexible in terms of working hours and days
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Proactive with a meticulous eye for detail
Ability to work well under pressure
Ability to focus attention on guest needs, remaining calm and courteous at all times
You wish to apply, please send us by email your complete application (cover letter, CV, photo, certificates & diplomas) in English at our HR department.
Only applications meeting the requirements will be treated.