IT Service Desk Technician

12.06. | Employee | 100%

IT Service Desk Technician

IT Service Desk Technician - Permanent contract - 100% - Bulle, Switzerland

Founded in 1962, Glion Institute of Higher Education, a brand of the Sommet Education group, is a private Swiss institution offering bachelor's and master's degrees in hospitality, luxury and event management to an international student body across three campuses in Glion and Bulle, Switzerland, and London, UK.

Our 5 values resonate in you: Development, Distinctiveness, Joint commitment, Openness and Sense of service. You are enthusiastic and you want to be at the vanguard of hospitality and experience education.

You hold a diploma as IT Technician (CFC or equivalent), you are a very good level of English and French in written and spoken, you have a minimum of 3 years of professional experience in IT (ITIL knowledge is a plus); you have a sense of ownership, accountability and prioritization, you show flexibility for busy period, you are customer oriented, you have good organizational skills and a proactive mindset. Then we are interested by your profile as we are looking for an IT Service Desk Technician who will manage the following missions:

  • Technical support remote and on-site, operating in a Windows and Mac environment
  • Administration of Office 365 (email creation, delegation, groups, etc.)
  • TeamViewer Management Console
  • Setup and configuration of new hardware, installation and management of hardware drivers and equipment
  • Follow-up on IT repairs, keep track of equipment/consumable spares, inventory system updates
  • Purchase order management
  • Create and maintain knowledge base documentation
  • Deliver specific training to staff and students (induction)

12.06.2020
Employee, 100%

Contact

Glion - Institute of Higher Education


Sommet Education

Rue Saint Martin 7Lausanne

Industry

Education system

Benefits (7)

Hot beverages
Meals on campus
Discounts at selected partners

Labels (1)

Training Company
Training Company

Sommet Education

Rue Saint Martin 7Lausanne

Industry

Education system

Benefits (7)

Hot beverages
Meals on campus
Discounts at selected partners

Labels (1)

Training Company
Training Company
Salary

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