Account Manager

AZQORE SA — Lausanne
31.07. | Employee | 100%

Account Manager

EN Follow us Log in Candidate area I already have a candidate area Log in to candidate area Required field Username (email address) Password Remember me You don’t have a candidate area. Click here to create one. You are here : Menu Links Indosuez Wealth Management By continuing to browse, you accept the use of cookies for the purposes of authentication and adding favourites. Indosuez Wealth Management vacancy search engine Keywords (e.g. Sales engineer Paris) Business type Please select a value Types of Jobs (107) Purchasing (1) Administration / Facilities Management (1) Insurance (3) Economic and Financial Analysis (6) Finance / Accounting (7) Asset Management (13) Corporate & Investment Banking (10) Marketing & Communication (3) Compliance / Financial Security (14) Risk Management / Control (5) General Management (2) General Inspection / Audit (3) Organization / Quality (2) Human Resources (4) Information systems / IT Project management (24) Sales / Customer Service (12) Operations (16) Legal (3) Others (10) Geographical area Please select a value America (1) United States Of America (1) Asia (30) Hong Kong (6) Singapore (24) Europe (76) Belgium (1) France (12) Italy (2) Luxembourg (17) Monaco (9) Switzerland (35) Contract type Please select a value Fixed-Term Contract (5) Permanent Contract (40) Apprenticeship (8) Internship/Trainee (38) VIE Programme (16) Entity Please select a value Azqore (37) CA Indosuez Wealth (Europe) (20) CA Indosuez Wealth (France) (12) CA Indosuez Wealth (Miami) (1) CFM Indosuez Wealth (9) CA Indosuez (Switzerland) S.A. (28) CA Indosuez (Switzerland) SA, Hong Kong Branch (6) CA Indosuez (Switzerland) SA, Singapore Branch (8) RSS div data-val-headertext=" " id="ctl00_ctl00_ctl08_defaultValidationSummary" class="ts-notification ts-notification--global ts-notification--info ts-notification--add-cross erreur clearfix" data-valsummary="true" style="color:Red;display:none;"> Account Manager M/F Vacancy details General information Entity Our business has a single purpose: to build partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user community is active, with a unique system : S2i. ? The team includes men and women of 24 nationalities, speaking 28 languages. Working out of Switzerland and Singapore, they form a unique multicultural mix of more than 200 experts in banking IT and 200 experts in banking operations. ? We are a solid company, backed by the banking and financial strength of Crédit Agricole group (majority shareholder - 80%) , with its global presence, and resources made available by Capgemini under our strategic agreement (minoritiy shareholder - 20%), positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets. Reference 2020-50305 Publication date 31/07/2020 Position description Business type Types of Jobs - Sales / Customer Service Contract type Permanent Contract Management position No Job summary The Sales & Client Management department is charge of building, maintaining and fructifying Azqore’s business. It is constituted by a team that is the main interface with both current clients and potential prospects. It is thus at the front line to make Azqore reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value, increasing their satisfaction and building an intimacy. As part of Sales & Client Management department, the Account Manager is in charge of: Managing a small to mid-sized account (1.5 MCHF yearly revenues), including monitoring of delivery to ensure profitable and sustainable target revenues within the account; Leveraging expertise to intensify short and long-term business relationships; Understanding the key influencers on decision-making within the client organization; Managing existing contracts, and working with Product Managers, IT Developers, etc. to sell new pieces of work. The Account Manager evolves within the Sales & Client Management department and is dedicated to external and/or Indosuez clients. Missions Build client loyalty; Develop client relationship. Activities Business development Increase revenue and profitability; Ensure communication around Azqore and its news; Promote Azqore products and services; Conduct demonstrations of S2i new features (if necessary, with a Product Manager); Collect client needs; Organize commercial proposals; Contractualise the subscription to new products and services. Client relationship follow-up Measure client satisfaction; Follow-up requests and deliveries; Organize coordination and DG meetings; Conduct coordination and DG meetings; Write coordination and DG meetings minutes; Provide premium support (CEO / COO); Keep abreast of client news (growth ...). Internal follow-up Ensure updating of Lotus Notes CRM (knowledge base, KYC); Follow-up on contracts; Monitor bills payment; Contribute to S2i clubs preparation; Contribute to the execution pool’s skills development. Position localisation Geographical area Europe, Switzerland, Waadt, Lausanne City Chemin de Bérée 38 1010 Lausanne Candidate criteria Minimal education level Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent Academic qualification / Speciality Master degree Minimum 5 year in the Banking Sector Level of minimal experience 3-5 years Experience Banking sector: operational processes, Private Banking information systems, support / control functions Required skills Developing Business Acumen on Client: • Understands client's organization; • Keeps abreast of client news; • Aware of potential competitors on the account; • Capable of collecting client's needs; • Aligns Azqore's solutions to these needs; • Involves Azqore entities to propose solutions to the client; • Understands the role of Crédit Agricole Group entities and Capgemini in the account organization; • Involves Azqore top management in the major opportunities sales' closing. Offer Positioning: • Has a good awareness of Azqore's offering; • Adequately pairs with the SMEs to present new offers to the client. Account Planning: • Prepares a basic annual account plan; • Understands and identifies business targets and challenges of the client; • Formalizes strategy and plan in order to create new opportunities; • Leverages industry knowledge and trends with client on management level to create demand. Political Agility: • Identify decision makers within client organization; • Demonstrates a convincing presence when dealing with complex client situations. Analyzing Account KPIs: • Leverages CRM system to understand progress in account; • Ensures documentation is up-to-date to facilitate analysis and re-use where appropriate; • Recommends action plan based on account number analysis to account leadership; • Tracks KPIs for various stages and from different sources; • Takes corrective actions if KPIs do not meet objectives. Technical skills required Good knowledge and practice of Office suite. TRANSVERSAL COMPETENCIES • Interpersonal skills; • Team spirit; • Tenacity; • Conviction; • Creativity; • Excellent writing rigor. Languages Fluent French and English are mandatory. German is a plus. You may be interested in these vacancies Permanent Contract Chemin de Bérée 38 1010 Lausanne Lausanne Chemin de Bérée 38 1010 Lausanne Permanent Contract LUXEMBOURG LUXEMBOURG Internship/Trainee Chemin de Bérée 38 1010 Lausanne Lausanne Chemin de Bérée 38 1010 Lausanne

Employee, 100%

Required minimum profile

  • 5 years in the Banking sector
  • Master degree



No recruitment agencies please


Chemin de Bérée 38Lausanne



Year of foundation


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