IT Support Specialist - 1st - 2nd level

15.02. | Freelance | 100%

IT Support Specialist - 1st - 2nd level

#ITsupport #geneva #Experis #Switzerland #Recruitment

Company :

Very dynamic company in Nyon region

Mission / Rôle :

One of our clients is looking for a IT Support Specialist for a very well known company

Tasks :

- Provide troubleshooting
- Provide 1st level support to the users
- Bring some patches for incidents resolution
- Service Desk
- Maintain the IT equipments
- Maintain the documentations
- Ensure all incidents are registered in the incidents tools

Experience / Qualifications:

- Very good skills in 1st & 2nd level support
- Very good skills with Windows, AD, Exchange
- Very good skills with ServiceNow, Office 365, Skype
- Very good communication skills
- Ability to work with ITIL methodology
- Very good level in German

Do not hesitate to apply : Antoine Wormser / 022 818 87 78