ICT Operations Engineer

20 June | Employee | 100%

ICT Operations Engineer

The company

The Swatch Group Services LTD is a dynamic company of the Swatch Group providing high quality services to the Group organizations worldwide in the fields of Logistics, Information Technology, Customer Service and Real Estate. The company belongs to the Swatch Group, the world's largest watch maker with a portfolio of 18 brands of which Omega, Longines, Tissot and Swatch. 

Job description

ICT Operations Engineer

The primary function is to support our Engineering and Service Manager Team in order to guarantee the fulfilment of SLA's.

Your responsibilities

  • Install, operate and maintain all installed systems and servers in the Data Center
  • Provide 2nd Level Support to companies and divisions in and outside of Switzerland
  • Problem analysis and troubleshooting
  • Assists and consults other IT managers concerning the IT services our company provides
  • Setting-up, maintaining, migrating and supporting data center infrastructure
  • Monitoring and alerting in case of incidents
  • Document best practices and procedures for the daily operations task
  • Incident, Release, Change, Configuration, Capacity & Problem management (ITIL way)
  • On-call service during the year is mandatory


  • Bachelor's, Master's or ES degree or equivalent in computer science
  • VCP or Nutanix Certification is a plus
  • Minimum of 3 years of professional experience in an equivalent position
  • Work experience in IT Support r equivalent combination of education and experience
  • Structured, systematic and analytical approach
  • Self-starter
  • Comfortable with operational routine work
  • Demonstrated initiative, customer orientation and team work competencies.
  • Precise and structured working method.

Professional requirements

Technical skills requirements

  • Windows Server
  • Virtualization (VMWare, Nutanix AHV)
  • Storage (NetApp)
  • Backup (CommVault)
  • Hyper-converged infrastructure (Nutanix)
  • PowerShell
  • ITIL foundation experience


  • Fluent in French is required (spoken and written), as well as excellent knowledge in English

Company address

The Swatch Group Services 

Längfeldweg 119

CH-2504 Biel/Bienne


Please submit your application via the link to Swatch Group Services LTD

The Swatch Group Services LTD

Ch. du Long-Champ 119Bienne



Labels (1)

Training Company
Training Company

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