The Swatch Group Services LTD

Oracle Service Manager

04 July | Employee | 100%

Oracle Service Manager

The company

The Swatch Group Services LTD is a dynamic company of the Swatch Group providing high quality services to the Group organizations worldwide in the fields of Logistics, Information Technology, Customer Service and Real Estate. The company belongs to the Swatch Group, the world's largest watch maker with a portfolio of 18 brands of which Omega, Longines, Tissot and Swatch. 

Job description

The Oracle service manager will work in the IT Infrastructure & System division of Swatch Group Services LTD, particularly in the PaaS & Orchestration department. We are looking for an expert in Oracle & Linux DB administration, service management and will be the main reference @ITSI level, working closely with the DBAs in the operations team.

Your responsibilities

  • Fulfill Service Manager role for Oracle and Linux DB - make sure that the service runs and performs in all aspects (service design, capacity, performance, operations, engineering, ...)
  • Engineer/upgrade hosting environment (ODA, virtualization, middleware)
  • Provide 3rd level support and assist in solution design for customers
  • Manage lifecycle of all Oracle instances
  • Ensure system up-time according the service level agreement (SLA)
  • Train operations team to perform standard Oracle operations
  • Manage partners & suppliers
  • Business process understanding
  • Follow the development of Oracle


  • Professional Experience of Oracle database technologies (ODA, 12c, 19c, backup/restore, access control, grid-control, dataguard)
  • Professional Experience of Linux DB (MariaDB)
  • Founded UNIX (Suse, RHEL) knowledge
  • Knowledge of MS SQL and MS Windows is a plus
  • Demonstrated initiative, customer orientation and team work competencies
  • Ability to communicate technical issues with non-technical people
  • Ability to work under pressure and with limited supervision
  • Structured, systematic and analytical approach
  • Willingness to keep learning

Professional requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Oracle valid certification


  • Fluency in French is required (spoken and written), as well as excellent knowledge in English
  • German is a plus

Company address

Swatch Group Services LTD
CH-2504 BIEL


Please submit your application via the link to Swatch Group Services LTD

The Swatch Group Services LTD

Ch. du Long-Champ 119Bienne



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Training Company
Training Company

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