Manager Analytics & Technology

Volleyball World organises the premiere Volleyball tournaments. Our mission is to build Volleyball World into a central unique platform for all volleyball fans, partners, and athletes.

Volleyball World’s goal is to create an integrated ecosystem connecting all volleyball stakeholders (fans, athletes, corporate partners) together through both digital and live events. Volleyball is the fourth most popular sport globally, with more than 800 million fans and high participation across the world.

As a member of the Volleyball World Digital Team, the candidate will be expected to bring major event expertise and technical know how to the team.

Key Responsibilities
You will require strong interpersonal skills and the ability to work with a wide range of people, from including key stakeholders across various departments within the Volleyball World ecosystem, internal functions, and external agencies. The primary responsibility of this role is focused on being the analytics expert in the team and providing them with best practice on the performance of the channels. In the second part, you will be supporting the team in coordinating the Livestream operations with different stakeholders.

Channel Analytics & Reporting: Supporting the Business Processes - 80%
•    Manage a roadmap for our sales & marketing analytics platform from inception through implementation - collect requirements, establish key performance metrics, and drive execution
•    Conduct ad-hoc analysis and provide data expertise around attribution, LTV modelling, ROI analysis, and help uncover insights in our ads and user behaviour that allow us to efficiently deploy millions of dollars in ad spend per month
•    Building robust tracking of our spend, install, and revenue data that allows our marketing team to adjust their spend decisions over time
•    Build predictive models that allow us to predict LTV and CAC that will inform our overall acquisition & retention strategy
•    Building tools that allow us to surface high-value users to retarget or nurture
•    Building models to automate budget allocation on high-volume marketing channels
•    Manage our Martech stack and our BI infrastructure
•    Create and maintain VW’s BI roadmap
•    Support developer teams and architects in the realization of projects
•    Use data to define KPIs and goals across different segments, identify trends, and optimize marketing programs to deliver upon overall company goals

Livestream Operations:  Involvement in the Events - 20%
This is a dynamic role that needs a hands-on, proactive representative. The right candidate will be able to spend time talking to our clients about the best practices for streaming live events, monitoring those live events, and troubleshooting any issues that may arise. You will also be asked to assist in explaining our production needs to vendors and other internal engineering teams. You must be a problem solver.

Familiarity with online streaming tools and technical configuration platforms is preferred, but compensated training in specific tools is available to the right candidate.

Primary responsibilities include managing and coordinating partners to ensure that all streams are up and running for all VBW Competition platform, responding immediately to scheduling requests, and communicating quickly and accurately with the team.

•    Configure live events based on different methods of signal acquisition, along with partner specifications
•    Interface with key partners, including but not limited to Endeavor Streaming, Spalk, BlitzTechnology, AWS, LiveU. Work with each to set up test events and to ensure live events are successful.
•    Work together with streaming specialists located around the world to ensure proper delivery of matches
•    Provide technical direction partners who are self-encoding live events.
•    Serve as a technical point of contact during live events.
•    Work closely with partners who have unique VOD needs that augment their live products.
•    Build out live events and adhering to our guides and ensure content is distributed adequately
•    Support and assist with live P+, CBS Sports, and other events as assigned/needed.
•    Act as a tier two support operator and help provide support for the team and our clients
•    Work closely with platform Managers, to create metadata aligned with channel strategy and platform best practices.
•    Staying abreast of industry trends streaming best practice

Qualifications & Experience

•    5+ experience in BI and analytics
•    Bachelor’s degree in data analytics, mathematics, engineering, finance, economics, or marketing
•    Master’s degree Business Analytics is a plus
•    Experience in the broadcasting of live events
•    Ability to present complex analysis to senior leadership
•    Strong leadership, strategic thinking, problem solving and result oriented.
•    Interest in sport

Volleyball World looks forward to receiving your full PDF application including your Curriculum Vitae, cover letter, diplomas or certification, reference letters as well as any other information you deem useful via JobUp platform.