Senior IT System Administrator
SPS Switzerland AG
Glattbrugg
Key information
- Publication date:17 September 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Glattbrugg
Job summary
SPS connects the physical and digital worlds with innovative services. Join a dynamic team focused on process optimization and automation.
Tasks
- Ensure infrastructure availability and performance according to SLA.
- Proactively monitor systems and resolve issues swiftly.
- Plan and execute infrastructure changes with a focus on security.
Skills
- Degree in computer science or related field with relevant experience.
- Strong knowledge in IT service management and processes.
- Experience with various operating systems and databases.
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WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD
SPS is the leading outsourcing provider of innovative services in business processes and data management. Swiss quality combined with global presence makes SPS a reliable partner for process optimization and intelligent automation. With our holistic solutions, we create new opportunities for our customers. SPS, headquartered in Zurich, Switzerland, operates internationally in over 20 countries and focuses on the banking, insurance, healthcare, and legal sectors. SPS employs more than 8,500 people and is internationally recognized by its customers with a "world-class" Net Promoter Score. Find out here how SPS employees sustainably contribute: www.spsglobal.com. Are you passionate about operating complex IT infrastructures in a stable, secure, and high-performance manner? Do you want not only to maintain the status quo but actively develop services further? Then you are exactly right with us!Your Area of Responsibility
- Service Delivery: You ensure that our infrastructure (storage, compute, network, VDI, etc.) is always available and performant – of course according to SLA and KPI
- Incident and Problem Management: You proactively monitor systems, quickly resolve disruptions, and minimize impacts on the business
- Change Management: You plan and execute changes to our infrastructure – with a focus on stability, security, and proper documentation
- Continuous Improvement: Through targeted use of automation, monitoring, and security tools, you identify optimization potentials in infrastructure operations
- Supplier Management: You manage external service providers and manufacturers and take care of contracts and SLA management
- Strategic Planning: You help shape our IT infrastructure strategy and align it with future requirements
- Compliance and Governance: You ensure that standards and guidelines (ISO, GDPR, PCI DSS) are adhered to
- Stakeholder Management: You keep internal stakeholders regularly and transparently informed and actively involve them in the decision-making process.
- Projects: You contribute your know-how in migration and upgrade projects as well as in customer projects related to infrastructure
Your Profile
- Completed studies in (business) informatics or a comparable qualification with relevant professional experience
- Several years of experience in operating and supporting IT infrastructures in complex environments, ideally in output management
- Solid knowledge in IT service management (ITIL), especially in incident, problem, change, and request processes
- Practical experience in process integrations in ITSM environments such as OTRS or Jira Service Management
- Ideally deep knowledge in several of the following areas:
- Operating systems: Linux, Windows
- Oracle, MySQL, Microsoft SQL Server and PostgreSQL
- Specialized applications such as Control-M, Domtrac, POSY, Compart, and Prisma
- Data platforms such as Splunk or ELK
- Secure file transfer applications such as Axway Secure MFT or Progress MFT
- Hands-on experience in deployment and patch management
- Basic knowledge in IT compliance, data protection, and governance requirements (ISAE, ISO27001, PCI-DSS 4)
- Analytical thinking, structured working method, and high personal responsibility in implementing improvements and projects
- Project experience and initial leadership experience are warmly welcome
Benefits
- A future-oriented employer driving the digitalization of the Swiss economy
- A dynamic environment in a Swiss company with global structures
- Possibility to work from home
- Participation in Reka checks as well as health care/fitness subscription
- Subsidies for public transport subscriptions and free business half-fare card
- Attractive employee discounts for many brands and products
