Clerk: Service Management TGM, 100%
ISS Schweiz
Zürich Altstetten
Key information
- Publication date:28 November 2025
- Workload:100%
- Place of work:Zürich Altstetten
Job summary
Join ISS as a Sachbearbeiter:in Servicemanagement, TGM, 100%! Be part of a team that enhances workplace environments for optimal comfort.
Tasks
- Handle technical requests from internal and external customers.
- Analyze data using Facility Management Systems and Microsoft Office.
- Manage internal order processing for key clients.
Skills
- Completed training as Technical Kaufmann/-frau or equivalent.
- Strong customer and service-oriented mindset.
- Fluent in German, additional language skills a plus.
Is this helpful?
At ISS, we all call ourselves Placemakers. Our goal is for our customers to find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.
Business Support is considered a competent point of contact for all facility management concerns by our internal and external customers. As a specialist unit for Technical Building Management, you check, analyze, and advise the respective stakeholders on all questions related to building technology.
For this versatile and exciting task, we are looking immediately or by arrangement for a responsible professional with high initiative to support service management in Technical Building Management.
Your main tasks:
- You process technical inquiries from our internal and external customers
- You evaluate data using facility management systems and Microsoft Office programs
- You handle internal order processing for our most important customers
- You prepare offers and invoices
- You conduct correspondence with our branches at home and abroad
- You monitor and document the progress of customer orders
- You assist in preparing documents for meetings and training sessions
Your profile:
- Completed training as a technical clerk with a federal certificate or commercial EFZ basic education with a strong interest in technology or technical EFZ basic education with proven commercial experience
- Strong customer and service orientation
- Very good German skills, spoken and written
- Knowledge of a second national language (French or Italian) is an advantage but not mandatory
- You convince with a friendly, service-oriented personality
- You have a healthy assertiveness
Ready for us? We are ready for you.
Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and in over 200 training and development opportunities. Because those who bear responsibility must also offer perspectives – and without us, many things would not work.
