Receptionist for the Urology Department (12905-AD-202-2025)

Administration

Receptionist for the Urology Department

The Urology Department of the Surgery Department (DC) at CHUV is looking for a motivated and service-oriented receptionist, at a 100% activity rate.

The starting date is scheduled for March 1, 2026, or to be agreed upon.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in care, medical research, and training.

The Urology Department at CHUV is one of the two university services in French-speaking Switzerland. It includes:

• a clinical inpatient unit with 18 beds (with access to 12 additional beds)
• a consultation sector
• a Neuro-Urology Center
• an Endoscopy Center
• as well as the management, in collaboration with the Oncology Department (DO), of the Interdisciplinary Prostate Center and the Interdisciplinary Bladder Center.

These structures allow comprehensive and coordinated management of urological pathologies, from diagnostic evaluation to interventional treatments.

Mission

• You ensure the reception of patients, their relatives, visitors, and collaborators, respecting the principles and guidelines of CHUV
• You handle the administrative management of outpatients, in accordance with the procedures defined by Patient Administrative Management
• You ensure communication and coordination between desk staff and with other services of the institution.

Profile

• You hold a Federal VET Diploma (CFC) as a commercial employee or an equivalent qualification
• You have at least 2 years of experience in a reception role, ideally in a hospital environment
• You have knowledge of foreign languages (English, German, Italian), which is an asset
• You master common computer tools
• You have excellent listening skills, a strong sense of hospitality and service, as well as a strong team spirit
• You demonstrate adaptability, open-mindedness, flexibility, and good stress resistance.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Kaba Cissoko, desk manager, at 021 314 55 54

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.