Systems Engineer – Technical Pre-Sales and Post-Sales

Kidan Sàrl

Key information

Publication date:
17 March 2023
Workload:
100%
Contract:
Permanent position
Homeoffice:
Possible
Place of work:
Chemin des Grangettes 2, 1165 Allaman

We, Kidan, are a Swiss-based international company providing end-to-end services and solutions with global vendors to help a growing customer base of 450 enterprises worldwide manage and secure their IT.

Our goal for 2023 is to create and invest in a new local team composed of long-term members who can bring their unique skill sets to develop our organization to new heights. Hence, we are recruiting multiple persons with different experience (Junior – Senior) who will be part of technical pre-sales and post-sales activities.

As a Technical Pre-Sales or Post-Sales Expert at Kidan, you will act as a technical advisor, serving as the face of the company and providing value to our clients through a diverse range of technical activities. This is a dynamic and challenging role that offers opportunities for professional and personal growth.

Responsibilities :

Engage with clients to understand their needs and provide technical advice on solutions and requirements
Define software, hardware, and network requirements for IT projects
Work with clients to scope and clarify project specifications
Present solutions in written or oral reports and implement agreed solutions
Support clients and provide training
Remain involved in sales and support, maintaining contact with customers
Design, test, install, and monitor new systems and provide progress reports

Requirements

Swiss residence
2+ relevant years of experience
Polyglot:
- Good English (mandatory)
- Excellent French and/or German (mandatory)
Excellent written and verbal communication skills
Technical knowledge in diverse IT domains, such as infrastructure, security, systems, and networking
Expertise in either of the following:
- IT Service Management (ITSM), Endpoint Management, Mobile Device Management (MDM), Network Monitoring (NMS), Active Directory, cyber security, SIEM, XDR, EDR, etc.

Work Environment:

Hybrid work environments (to be determined and discussed)
Our current office is in CH-1165 Allaman, 4 minutes by walk from the station.
Regular training, especially in the first weeks

At Kidan, we are an equal-opportunity employer and do not discriminate based on age, gender, origin, or religion. However, we place a high value on character and integrity.

So, join our team and help us build something great!