Automotive Vehicle Claims Manager 80-100%
AXA Versicherungen AG
Lausanne
Key information
- Publication date:01 November 2025
- Workload:80 – 100%
- Place of work:Lausanne
Job summary
Join AXA, the leading insurance company in Switzerland! Be part of a supportive and dynamic team.
Tasks
- Act as the primary contact for clients regarding auto claims, ensuring satisfaction.
- Manage vehicle insurance claims independently, clarifying facts and coverage.
- Resolve claims fairly and efficiently, maintaining quality customer service.
Skills
- Commercial training or equivalent, ideally in insurance.
- Strong communication and negotiation skills, multilingual preferred.
- Ability to work efficiently in dynamic environments and stay calm under pressure.
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Come join AXA, Switzerland's leading insurance company, as
Your contribution to the company
Your contribution to the company
- As the main contact person for our clients regarding automotive claims, you consistently place their satisfaction at the heart of your concerns by proactively responding to their needs and keeping them informed of decisions made about their files
- You manage vehicle insurance claims (liability, comprehensive) independently and purposefully, clarifying facts and accurately assessing coverage and liability issues
- You verify and settle all claims fairly and efficiently, ensuring equitable treatment for each case
- Thanks to your excellent communication skills, you interact by phone and in writing with policyholders, injured parties, lawyers, and other insurance companies, always focusing on quality customer service
Your skills and talents
Your skills and talents
- You hold a commercial or equivalent qualification (ideally in the insurance sector)
- Experience in claims handling or underwriting in automotive insurance would be a valuable asset
- You have good communication and negotiation skills and ideally are comfortable with multilingual exchanges
- You enjoy customer contact and are determined to find the best possible solutions
- You see change as an opportunity for growth
- You demonstrate the ability to work efficiently in dynamic environments and remain calm under high workload situations
Send your application now!
Cover letter? We skip it! Instead, we look forward to your answers to our brief questions on our online application platform.
About AXA
Believing in yourself leads to the greatest successes.
At AXA, we aim to be a partner who supports you and believes in you. Always by your side to help you excel, we point out paths to explore for your future. We encourage you and offer you freedom so you can dedicate yourself to what matters most to you. And it is thanks to your personal commitment that this collaboration becomes a true partnership with a promising future. For you, for us, and for our clients. Not just for the present moment, but especially for the long term.
Let's lay the foundations of your success together. Know You Can.
