Commis de Rang 100% (m/f/d)

An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that continues to impress and move to this day. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel Health & Wellbeing (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Ten restaurants, bars & lounges showcase culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2024. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for a:

Commis de Rang 100% (m/f/d) starting March 2026 or by arrangement

As a Commis de Rang, you ensure with passion, professionalism, and a keen eye for detail that every visit becomes an unforgettable experience.

What awaits you – Your stage for excellence

• Responsibility for a smooth and efficient service process while adhering to all internal quality standards
• Competent and courteous care of our demanding guests
• Ensuring first-class food and beverage service
• Creating a welcoming, pleasant atmosphere that offers our guests an all-around positive experience

Your profile – How you fit perfectly with us

You have completed service training or already gained experience in a similar position in upscale gastronomy or hotel industry. You communicate confidently and fluently in German and English; additional foreign languages are a plus. A structured, careful way of working is one of your strengths, as are resilience and flexibility.

In dealing with international guests, you act attentively, sensitively, and service-oriented. You recognize needs, enjoy selling, and always appear friendly and professional.

If you actively contribute your knowledge, want to learn new things, and bring passion for excellent service, you fit perfectly with us.

What we offer you – Working where excellence is at home

You can expect a varied task in a committed team and a working environment that combines style, quality, and well-being.

Our modern staff house offers you space to relax and recharge, with a fitness studio, TV lounge, billiard room, and library. As part of the resort, you benefit from attractive discounts in our restaurants and bars, hotel stays, leisure activities such as tennis or golf, and selected insurances.

We support you with your arrival by public transport and offer parking spaces at attractive conditions. Through our Beekeeper app, you stay connected at all times, and exciting further training as well as internal advancement opportunities open up new perspectives for you.

If you share our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), you are exactly right with us. Become part of a team that lives hospitality at the highest level – with heart, ambition, and passion.

Now it’s your turn!

Become part of a team that inspires daily with passion, creativity, and a sense of excellence.

At the Bürgenstock Resort, elegance, views, and atmosphere come together to create a special place for sophisticated moments of enjoyment – make it your stage!

Show us how you want to enrich this place with your personality, style, and experience.

With us, it’s not just about what you do – but how you do it: with heart, sensitivity, and genuine hospitality.

Apply now with your cover letter, CV, references, and current photo.

Let’s create unforgettable experiences together – for our guests and for you.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»

Swiss Bar Awards «Best Hotel Bar»

BÜRGENSTOCK HOTELS AG

Sabine Heinrich

Junior HR Business Partner

Bürgenstock 30

6363 Obbürgen

Phone +41 41 612 60 74