Experis Switzerland

Service Manager IT - Manufacturing - Pharma

 — Neuchatel
24 September | Freelance | 100%

Service Manager IT - Manufacturing - Pharma

#Servicemanager #neuchatel #Experis #Switzerland #Recruitment

Company :

Very dynamic company in Neuchatel region

Mission / Rôle :

One of our clients is looking for a Service Manager IT - Manufacturing - Pharma for a very well known company

Tasks :

- Manage the service and the teams
- Organisze the incidents with the team
- Provide troubleshooting
- Provide 2nd level support to the users
- Bring some patches for incidents resolution
- Maintain the documentations
- Ensure all incidents are registered in the incidents tools

Experience / Qualifications:

- Very good skills in 2nd level support
- Experience in support management
- Very good communication skills
- Experience in Lifescience and manufacturing
- Ability to work with ITIL methodology
- Very good level in English

Do not hesitate to apply : Antoine Wormser / 022 818 87 78