Service Parts Sourcing Manager

BSA - Bobst Mex SA — Mex VD
04.06. | Employee | 100%

Working within Bobst Mex BU Services Supply Chain, you will be in charge of the urgent and expedited spare parts Sourcing team. The team is responsible for purchasing spare parts to meet customer orders of non-available parts, throughout our dedicated spare parts inventories globally. Your mission consists in managing and developing our Service Parts Sourcing team, continuously improving our processes and suppliers panel, in close collaboration with other stakeholders in the group. The baseline responsibility is to buy parts to fulfil these Customers orders within On Time in Full target . The scope includes "machine down - urgent" orders.

Service Parts Sourcing Manager

Main Responsibilities

  • Develop end to end processes, and associated Key Performances Indicators to bridge supply and customers' promises
  • Deploy and implement Bobst Rapid Sourcing strategy
  • Implement continuous improvement projects to enhance deliverables
  • Ensure business continuity by recruiting, training, developing and motivating a strong team of 10 people
  • Completing quotes for specific Customers requests
  • Monitoring customer orders backlog:
    • Ensure appropriate actions and follow up to reduce backlog as much as possible
    • Manage prioritization
    • Proactive Warnings and Escalations
    • Deal and respond to short leadtime request
  • Overseeing the "Machine Down - Urgent" activity
  • Managing parts procurement to guarantee full availability
  • Managing and developing our Rapid Sourcing suppliers base
  • Interfacing with :
    • Order Fulfillment team representing our sales organization world wide
    • Planning & Procurement team
    • External & Internal suppliers for specific or short leadtime procurement
    • Support teams such as Purchasing ; Industrialization, Technical Analysis; R&D, Master Data
  • Managing Equipment Retrofit coordination at Supply Chain level
  • Managing a team of 10 specialists
  • Leading regular objectives reviews
  • Managing projects / initiatives within the service
  • Being the interface towards internal services, solving blocked situation
  • Managing and/or building processes, defining roles and responsibilities with key internal stakeholders.


  • 5 to 10 years' experience in similar role/activity
  • Master's degree from Engineering School or proved experience in the industry
  • Advanced French and English, oral and writing skills (C1 level minimum)
  • Proven track record in several of these fields :
    • Material Requirement Planning (MRP) and Production Planning & Control
      SAP PP, MM or SD is a plus
    • MRO (Maintenance Repair & Overhaul) procurement for :
      • Industrial equipment & machinery
      • Mechanical and electrical parts
    • Supply Chain best practices :
      • APICS - Basics or better certification appreciated
    • Demonstrated skills in data analysis, supported by demonstrated capability to manage :
      • ERP extractions / queries
      • Mastering Excel Pivot Tables
      • Knowledge of Tableau is a plus
    • Continuous improvement oriented :
      • Lean certification appreciated
  • Proved capabilities in problem solving
  • Strong interpersonal skills
  • First experience in people management
  • Self-starter
  • Entrepreneurship & autonomous
  • Motivated and willing to grow

BOBST is one of the world's leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. We are present in over 50 countries. With more than 125 years of success in the markets, BOBST is always at the forefront of new technology developments to best respond to its clients' needs. Our leading position is due in particular to our capacity for innovation, the quality of our products and services, our values and the quality of our highly qualified staff.

The production site of Mex, near Lausanne in Switzerland, is also the headquarters of the Bobst Group. It is the most important site, employing approx. 1500 passionate people.
It also trains each year roughly 200 apprentices. The site offers an idyllic work environment. In the countryside and close to major highways, it is also well served by public transport. It offers many amenities, such as a corporate restaurant, sports fields, a fitness and a nursery. The facilities have been recently renovated and represent a model for sustainable development.