Réf. jobup.ch: 1527178 | Date:

Field Service Technician


1214 Vernier
Offre d'emploi de Andrew Alliance S.A.

Field Service Technician

Responsibilities

- Managing all in center and on site repair, maintenance and test tasks.

- Autonomous assembly of a mechatronic system, including mechanical alignment, various gluing operations, replacement of electronics and cabling.

- Diagnose errors or technical problems and determine proper solutions.

- Comprehend customer requirements and make appropriate recommendations/briefings.

- Ability in executing calibration and validation procedures by using our internal software, including optical measurements, mechanical precision measurements and software procedures.

- Ability in data processing by means of excel software, based on templates with understanding and mastering of the used formulas.

- Produce timely and detailed service reports.

- Document processes.

- Follow all company’s filled procedures and protocols.

- Cooperate with technical team and share information across the organization.

- Able to build positive relationships with customers.

 

Requirements

 

- Motivated technician with a mechanical and electronic background.

- Proven service experience of 5 to 10 years in mechatronics, life science or similar field is required.

- Technical degree or certification is necessary.

- Familiarity with Windows, Microsoft Office and general understanding of computer use.

- Ability to troubleshoot, test, repair and service technical equipment.

- Software understanding is an asset.

- Autonomous, rigorous, dynamic and motivated personality.

- Open-minded capability of learning in a multi-disciplinary environment and interacting with colleagues having different backgrounds, even remotely between our USA and European repair centers.

- Structured and well-organized attitude towards the execution of procedures, as well as their tracking, including proactive and critical reporting of possible production issues and ability to propose solutions for continuous improvements.

- Ability to travel both domestically and internationally (up to 25%, if required).

- Willing to expand her/his knowledge and learn.

- English literacy.

- Base location: Geneva, Switzerland

Profil minimum requis :
  • mechanical and electronic background
  • Technical degree or certification is necessary.
  • Familiarity with Windows, Microsoft Office and general understanding of computer use.