IT Trading floor Desktop Support Engineer

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Infos sur l'emploi

  • Date de publication :

    21 mars 2024
  • Taux d'activité :

    100%
  • Type de contrat :

    Durée indéterminée
  • Lieu de travail :

    Genève

• Active Directory administration

• Provide direct support for all client applications and hardware including:

o Windows 10 / Windows 7 / Mac OS

o Office 2016

o TCP/IP (DNS, DHCP etc), VPN

o Miscellaneous third party tools

o In-house built Excel addins and applications

o HP workstations, laptops and printers

• New user setup, hardware installation, permissions, application testing, moves

• Setup, installation and documentation of support procedures

• Proactive monitoring of the environment and PCs using various tools

• Provide White Glove support to VIPs

• Ensure that all user service requests are logged, processed, and monitored according to company procedures

TECHINICAL/BUSINESS SKILLS & KNOWLEDGE:

• VMWare VSphere Suite Administration

• Active directory administration including GPO

• Exchange 2016 user administration

• Used to working to best practice methodologies such as ITIL

• Microsoft Office Suite.

• Market data applications; Bloomberg, Eikon

• Good understanding of control and delivery principles – Projects, Change Management

• PowerShell scripting

• Understanding of build and client distribution architectures (SCCM)

• VMWare Horizon

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