The Application Manager for PPM & PM Tools is a role within the IT Project Portfolio & Project Management department, tasked with managing the PPM application Keto and providing support and training material for PM tools for IT and Business. You will be accountable for the management of the assigned application's lifecycle and that they meet internal and external stakeholder needs. This includes managing the relationship with the PPM Tool vendor Keto as well as with internal user group members. You ensure best practices around application management and will work closely with the Stakeholders following internal guidelines in Application and Change Management. 

Your main responsibilities

• Responsible for the application lifecycle of the PPM tool (Keto) (idea, concept, through to the configuration, testing, management / support of deployment, and if needed retirement of systems)
• Facilitating the PPM Tool User group and manage the backlog, business and IT requirements and plan sprints and deployments together with the supplier and the stakeholders. In a later step the insourcing of deployment activities could be considered
• Support requirements engineering in collaboration with the supplier
• Ensure that applications meet internal and external stakeholder needs, in terms of functionality, reliability, availability, maintainability, compliance, security, auditability and scalability
• Learn / support application engineering of Keto (low-code-tool) together with the supplier
• Consult / support integration design for Portfolio reporting with other team members or the IT Reporting responsible
• Maintain a strong relationship with the supplier and ensure their deliveries according to contracts. Support and contribution to the renewal of contracts in collaboration with Procurement
• Contribute to cost planning (budgeting) for Run & Change in the upcoming year incl. cost split between IT & Business
• Stay up to date of new features available and use, introduce or offer them as useful
• Ensure application documentation according to Alpiq guidelines incl. Release Notes, Manuals
• Ensure up2date SLA and Asset documentation in CMDB
• Ensure continuous improvement and adherence to Security requirements of Alpiq
• Ensure fit-for-purpose monitoring together with the supplier
• Support with Training Material (incl. Videos where useful). Support PMO in Training End Users
• Consult PMO and PMs in available Microsoft PM tools and help prepare decision material where necessary. Act as an internal Consultant for Microsoft PM Tools. (MS is managed in the Infrastructure Team). 

Your profile

• 5+ years of experience gained as an Application Manager - preferably at least partially with relevant experience with PPM / PM tools
• Knowledge in PPM / PM processes is a great advantage
• Minimum of a bachelor's degree or an equivalent certification, preferably in a technical or engineering discipline
• Strong business and technical acumen, people management skills, results focused, well organized and a team player
• Fluent in English; competency in German or French is advantageous