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Assistant Banquet Operations Manager

Apply now Position: Assistant Banquet Operations Manager ( Full time # 503007)

Property / Office: Mandarin Oriental, Geneva

Location: Geneva, Switzerland

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

We are recruiting an

Assistant Banquet Operations Manager

Main Responsibilities:

To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with your manager to actively encourage a professional and dedicated team.

To assist the Banquet Operations Manager in enabling colleagues to consistently achieve the service and product delivery standards with a high degree of client care and service at all times

Oversees the set-up and operation of a station/section in function rooms.

To co-ordinate the service of food and beverage efficiently and accurately.

To report and follow up all maintenance defaults affecting efficient and professional delivery of service.

To involve with service related to VIP guests

To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the manager/assistant, followed by effective communication

To identify and carry out any specific training and development needs among the team

To perform and check all duties related to restaurant opening/closing check list

Perform any other reasonable duties as required by the Banquet Manager

To carry out and supervise daily, weekly and monthly inventory

To maintain and order all the store requisition

To prepare and maintain Buffet Tags

To maintain all Hotel assets

Assist Manager with conducting daily communication meeting with staff prior to shift

Excellent knowledge of food and beverage to be able to service and up-sell the product

Coordinate all aspects of service to include but not limited to:

Food and beverage requirements

Timing of events

Special attention guests

Table setup

Special requests

Complimentary dessert/ drinks etc.

Billing instructions

Authorized signatures

Assist Manager with the recruitment of new colleagues, training, and development.

Assist Manager with the monthly departmental meeting.

Job Requirements:

High School qualification or equivalent

Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred

A minimum of 2/3 years of experience as Maitre D'

French & English mandatory

Standards driven and motivational leader

The ideal candidate will have a genuine passion for service, food, lots of flair and creativity

You will have exceptional inter-personal, management and organizational skills.

Must be of smart appearance with excellent personal hygiene standards

Please note this is a full time permanent position

Benefits:

We provide a comprehensive Benefits Package which includes

Uniforms and meals whilst on duty

Guest Hotel experience for employees

Discounted Room Nights

Discount at F&B Outlets

43 Paid Holidays including Bank & Public Holidays

Colleague recognition and reward programmes

Exciting range of learning and development programmes

Regular colleague social and wellbeing events

Opportunities for promotion and transfer across the group

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees.

We are looking for enthusiastic individuals who possess the right attitude and passion to drive this exciting new opening forward and wow our guests! If this is you, then apply here now!

Advertised: W. Europe Standard Time 18 Mar 2024 Applications close:

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