IT Solution Analyst with ISP or telco background

Salt Mobile SA

Salt Mobile SA

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Infos sur l'emploi

  • Date de publication :

    26 mars 2024
  • Taux d'activité :

    100%
  • Type de contrat :

    Durée indéterminée
  • Télétravail :

    Possible
  • Lieu de travail :

    Bern, Fribourg, Rive droite, Rive gauche, Geneva City, Jura, Neuchâtel, La Côte, Nord vaudois,...

We are looking for talented people who share our interests and values. Do you focus on the essentials and deliver what you promise? You try to make complicated things simple and are unmistakably different in everything you say and do? And above all, are you able to quickly identify customer needs and deliver exceptional service every day?

"Show us your personality. We offer you many opportunities to get to know our company: Would you like to help us shape your area of responsibility? With us, you are guaranteed to find the exciting position that reflects your personal goals and ideas."

At Salt we live the culture of motivation, which ensures a unique work environment. The atmosphere is the result of personal effort, teamwork and support. We encourage and challenge each other, we dare and trust.

Your Mission:

We are looking for a highly skilled and detail-oriented IT Solutions Architect to join our dynamic team. As a member of a new dedicated team, you will play a crucial role in designing and implementing effective CRM solutions to meet the business needs of our new B2B solutions. This role involves understanding of the full process from offer to cash incl. customer care incident management processes as well as service activation / modification for enterprise network solutions, then evaluating existing systems and infrastructure, and developing comprehensive CRM solutions that align with business objectives. The IT Solutions Architect collaborates with various stakeholders, including business leaders, developers, and system administrators, to ensure that the technology solutions are scalable, secure, and meet performance requirements.

Your Duties:

  • Analyze and understand business requirements to design efficient and effective IT solutions.
  • Develop architectural designs, technical specifications, and system integration plans.
  • Assess the feasibility of implementing new solutions and provide recommendations based on industry best practices.
  • Work closely with business stakeholders to align technology solutions with organizational goals.
  • Collaborate with development teams, infrastructure teams, and other IT professionals to ensure cohesive implementation.
  • Design solutions that are scalable and capable of handling future growth.
  • Create and maintain comprehensive documentation of system architectures, design decisions, and configurations.
  • Submit technical architecture to IT architects for review and ensure that developers strictly comply with architecture guideline.
  • Act as an Agile product owner, create stories (Jira), conduct sprint planning and prioritisation, act as direct interface to developers.
  • Manage the implementation of new IT releases in SIT and production
  • Ensure a first layer of integration & functional testing on delivered functionalities and organise detailed testing by relevant business stakeholders
  • Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner.
  • Implement security measures and best practices to safeguard the organization's data and systems.
  • Optimize system performance and troubleshoot issues related to scalability and efficiency.
  • Mentor and train team members on best practices and emerging technologies.

What you bring:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience with min. 10 years as a Solutions Architect or a similar role.
  • Strong understanding of enterprise-level IT architectures, systems, and technologies.
  • Very good knowledge of CRM solutions and associated functions (sales managment, product catalog, offer management, eshop, service provisioning, care, self-care, billing, invoicing). Knowledge in MS Dynamics or Salesforce is a plus.
  • Good knowledge of IT infrastructure, cloud platforms, networking, security, database systems and API / REST services design
  • Proficiency in using architecture modelling tools and methodologies.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Experience with an internet service provider
  • Strong understanding of enterprise network solutions, including LAN, WAN, VoIP, VPBX and cloud-based architectures.
  • Strong understanding of end2end processes (from offer to cash, etc.)
  • hands on mentality
  • Familiarity with project management methodologies and tools
  • Familiarity with agile development methodologies and collaboration tools like Jira, Confluence.
  • Very good oral and written communication in English. French and German are a plus.

What we offer

  • Interesting and diverse field of activity in a dynamic organization with a flat hierarchy structure and short decision-making paths
  • Unique start-up corporate culture where proactivity and personal commitment are highly valued
  • Modern work environment
  • Attractive salary with annual bonus
  • Home office (part-time) possible, regular presence at headquarter in Lausanne / Crissier area expected
  • Attractive employment conditions, in particular in terms of vacation, insurance, pension fund and fringe benefits

Always dreamed of having a job in a diverse and refreshing environment? Then we really need to meet. Please apply online (we only accept online applications).

Contact

  • Salt Mobile SA

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