Client Reporting Analyst 2 in Horsham, England, United Kingdom

Client Reporting Analyst 2

Who we're looking for

We're looking for someone to produce client and fund reports. You'll have a keen eye (and enough knowledge of funds) to spot any problems, and sort them out.

We need someone who's focused on doing great work for clients and your colleagues. That means you won't mind doing some of the legwork, but also ready to have your own ideas and make them happen. It's a chance to work on lots of projects, with lots of teams, and with several countries. And you'll be someone the team can rely on when the manager's not around.

About Schroders

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base

You'll be based at our Broadlands Business Campus near Horsham in West Sussex. That's our operations hub – home to our client servicing and product reporting for Europe, the Middle East, Africa (EMEA) and Americas.

What you'll do

• Manage the day-to-day production of full, accurate and timely reports, including Quarterly Investment Reports, making sure we hit internal and external deadlines

• Make sure production controls work and team members use them properly

• Manage internal stakeholders effectively and professionally on a daily basis

• Draft and maintain procedure documents for reporting processes, making sure we establish and follow best practice

• Maintain global, regional and country templates so we always have accurate information and meet compliance requirements

• Collaborate with a range of business areas to co-ordinate production and answer any questions

• Work with key stakeholders to make sure we meet their requirements and deadlines

• Resolve all exceptions, issues and discrepancies

• Investigate and resolve client queries, liaising with our global client services network

• Spot problems and triage them, making sure controls are adhered to and exceptions are escalated quickly

• Make the team more efficient by spotting weaknesses in our process, suggesting and implementing solutions

• Help design and implement updates or enhancements to processes and systems

• Maintain an up-to-date view of reporting requirements, including regulatory changes

• Contribute to the management information and key performance indicators senior management need

• Take part in reporting projects

The knowledge, experience and qualifications you need

• Knowledge of or experience working in Financial Services

• Stakeholder management experience

• Experience working in a reporting or data function

• Good level of experience with Microsoft applications, including Outlook, Word, Excel and PowerPoint

The knowledge, experience and qualifications that will help

• Experience of working on reporting implementation projects

• Investment Operations Certificate (IOC) certified

• Knowledge of Vermillion or similar reporting platforms

• Knowledge of fund structures

What you'll be like

• Good at analysing and solving problems

• Able to prioritise and manage activities for the benefit of the business

• Able to work under time pressure and handle a number of tasks at a time

• Excellent time management

• A really good communicator

• Takes ownership of tasks and sees them through to completion

• Good at working in a team, and with other teams

• Real attention to detail

• Understands the importance of clients and meeting their expectations

• Flexible: how we work in hub will evolve, so you'll need to adapt

• Focused on clients and delivery

• Focused on continuous improvement of processes

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics