Assistant Relationship Manager - Commercial Banking

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

 

We are currently seeking a high calibre professional to join our team as an Assistant Relationship Manager.

 

Principal Responsibilities

• Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers



• Enable proactive client management by attending client meetings with Relationship Manager as necessary, and acting as the first point of contact for customers on daily credit-related enquiries



• Prepare appropriate analysis, proposals and presentations to prospective customers



• Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated



• Undertake financial, credit and profitability analysis, and prepare the accounts remarks



• Support the RM with third party liaison, including discussions with external lawyers and valuers



• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers



• Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues



• Monitor credit risk, including concern lists and credit control reports, and analyse management information



• Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response



• Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational