User Support & IT Technician
Helvetica Partners
Infos sur l'emploi
- Date de publication :05 décembre 2024
- Taux d'activité :100%
- Type de contrat :Durée indéterminée
- Langue :anglais (Intermédiaire)
- Lieu de travail :Lausanne
For a permanent role, we are actively looking for
Ideal candidate should have experience in users Support within a multicultural company.
It is truly a fantastic opportunity to work in a first-class environment. Fluent French and English are a must for this role.
As part of dynamic and experienced team, your role will be to :
- Provide first class support (Hardware & Software) to users - level 1 and 2 .
- Deploy, administer and monitor components (PC, Laptop, Mobile devices,…)
- Escalade to level 3 when needed
Your Profile & Skills, ideally:
We value your soft skills as much as your know how.
- IT diploma (CFC or higher) with at least 5 years similar experience within a multicultural society .
- Good knowledge of Operating Systems : Windows 10/11, Max OSX, IOS, Android
- Good knowledge of Software : Office 2019 & 365, Adobe Suite, SCCM & MDM tools (Intune, Airwatch), SharePoint, Active Directory
- Good Knowledge of ISTM tools, Exchange
- Knowledge of Security Workstations & Telephony management
Again fluency in French & English is a MUST, another language is always a nice to have (italian, spanish, portugese, german...)
Contact
- Gabriel Mazières
Helvetica Partners