Senior Director, Digital Capability Manager, SAP Order To Cash

Bristol Myers Squibb

  • Date de publication :

    31 mai 2023
  • Taux d'activité :

  • Type de contrat :

    Durée indéterminée
  • Lieu de travail :


Senior Director, Digital Capability Manager, SAP Order To Cash

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Position Summary

The Senior Director, Digital Capability Manager, SAP Order To Cash owns the Order To Cash and Serialization functions of the SAP platform.? This role manages a large team of both internal (8) and external (50 - 60) resources to drive the enablement, effectiveness and efficiency of the business functions through the design and operation of the SAP platform and other applications making up the Enterprise Resource Planning platform for BMS. Specifically this role is accountable for the Order To Cash business processes including Order Management, Pricing, Distribution, Serialization, and related Sales and Serialization regulatory reporting.? The role owns the design of the platform and related applications in the order To Cash space and collaborated closely with other functional peers (Manufacturing, Supply Chain, and Finance) as well as Architecture, both the SAP Platform architect, the Enterprise Architects, and the Data Architects to ensure a consistent, compliant, and holistic design and functioning of the system.? The role is accountable to support the business and manage the budget around discretionary and non-discretionary change to the platform in the specific business area. The role also guides, oversees and approves all work by the partner resources associated to the specific business area.

Key Responsibilities

  • Own and maintain the design of the SAP platform in the specific business areas to enable the business and provide supportability, scalability, maintainability, and compliance.

  • Oversee and approve all work form internal and external partners and contractors.

  • Develop internal workforce with a focus on Diversity and Inclusion

  • Collaborate with peers on the Enterprise ERP team to own the IT operations of the SAP ERP systems and related applications. Including developing the internal processes for all team members to follow to do support or development work, to ensure compliance to all internal and external requirements, to ensure the security of the platform, to ensure a holistic design across business process areas.

  • Respond to any audit or inspection requests

  • ?Drive innovation developed by third parties into the platform for business benefit of BMS

  • Develop and maintain relationships with Global Process Owners and other leaders and act as a trusted advisor to those leaders

  • Provide oversight and approval for all estimates provided to ITBP for investment projects

  • Provide oversight and approval for all estimates for enhancement changes

  • Review and approve all partner time in PGOV process / system

  • Review and work with Global Procurement on negotiating SOW's as needed

  • Develop and give presentations to mid level and senior leaders as required

Qualifications & Experience

  • 15+ years of Experience working on SAP systems

  • Experience managing a large team (both internal and external resources)

  • Experience managing in a matrix environment

  • Experience overseeing partner resources

  • Deep knowledge of the Sales and Distribution Business Process in a regulated Pharmaceutical environment and of (SD) functionality within SAP S4.

  • Deep knowledge of the Serialization Business Process and Global Serialization Regulations and of the SAP capability to support the Serialization requirements including the Messenger (ICH) and Block Chain components

  • ?Understanding of Software Procurement

  • Understanding of Software licensing and compliance obligations

  • Demonstration of on time quality delivery with proper budget management of large projects as well as the ability to ensure successful delivery through their resources of multiple projects of various sizes at one time

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science? ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Write an email. Visit eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.


  • Bristol Myers Squibb