• Company based in Nyon

Description

• In charge of IT support level 1 & 2
• VIP support
• Troubleshoot and resolve network and connectivity issues, including managing user accounts, permissions...
• Document and maintain accurate records of support requests, resolutions, and follow-up in the ticketing system
• Collaborate with level 3 support and other IT teams to escalate complex issues
• Collaborate with other IT team in the several offices

Profile

• At least 2 years of experience in a similar position
• Fluency in English and good level of French mandatory
• Good knowledge of Windows environment (M365, AD, Exchange...)
• Excellent adaptability skills
• Ability to manage large fleet of devices

Job Offer

• Flexibility
• Attractive package
• Join a dynamic company