The SecuTix 360° ticketing solution is a global integrated software suite, which has been developed for professionals in the fields of entertainment, leisure, and events, who wish to expand their offering and revenue but also to excel in managing their customer relationship. 

During large online ticket sales, bot detection is increasingly important for our clients. In addition to protecting the system from an unsustainable load, excluding robots also helps restrict the black market and results in a fairer sales process. Robot-generated sales and users also pollute customer data, affecting marketing campaigns and other BI analysis. In this context, the aim of this internship is to design and implement a real-time user-specific “robot index”, recording the likelihood a given user is a robot. In addition, we will look at providing a real-time interface for monitoring live sales and taking relevant operational actions.

 

Objectives:

• Assess current state-of-the-art techniques for detecting internet robot activity and applicability to the ticketing business (machine learning, other data analysis tools)

• Design and integrate a robot index tracking on the Secutix internet sales channels

• For use during live ticket sales, design and implement a real-time interface for monitoring the current robot activity and taking actions against identified threats.

• Run system load tests to validate the result.

› A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team

› Attractive prospects for career path & Personal development through training and coaching

› The chance to make a difference in peoples’ life by building innovative solutions

› Various internal coding events (Hackathon, Brownbags), see our technical blog

› Monthly After-Works organized per locations

› Good work-life balance (2 days per week from home)

› Attractive pension fund with 3 types of Job Category employees’ contributions

› Premium and worldwide coverage with Zurich

›Good knowledge of the software development process, ideally with some Java experience

›Good knowledge of web technologies and protocols

›Experience with machine learning or other data analysis tools would be a plus

›Team oriented

›Project will be focused on providing a useful tool for live sales, so an interest in system operation and monitoring aspects would be good