In short

As our Senior Quality Specialist you will be working in the field of quality and warranty management. In this role you will be innovating the way we do things to make On smarter, more agile and to continuously improve our products. You will be in a key role to manage product non-conformances and initiate and drive product improvements in collaboration with our R&D and Production Teams Worldwide. This role will be based at our Headquarters in Zurich.

Your Mission

• Lead Product non-conformance topics and drive continuous improvement projects to establish and support internal and external quality related processes with cross-functional teams
• Monitor, analyze and evaluate post-production product quality data and trends
• Investigate and make initial impact and risk assessments in case of product non-conformance and create meaningful and effective product non-conformance data reports and dashboards
• Close collaboration with R&D and Production and Quality Assurance Teams to drive product improvements procedures and participate in corrective/preventative action discussions
• Plan and coordinate quality inspections at our 3PL warehouses worldwide
• Perform product quality inspections at our HQ and create quality reports
• Be in charge of vendor claim management
• Establishing and writing Standard Operating Procedures for new processes to ensure efficiency and clarity