BASEL OFFICE - Assistant Enrichment Manager

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

ROLE DESCRIPTION

• The Assistant Enrichment Manager supports the planning of the onboard lecture program, schedules and books speakers, monitors progress, ensures the program is enriching and destination-oriented, reflects company values, and actively contributes to the success of the Viking Enrichment Program.

• This role reports to the Enrichment Manager Ocean.

KEY RESPONSIBILITIES

• Planning Lecture Programs:

o Collaborate with internal and external stakeholders to design engaging and informative, destination related lecture programs by itinerary for the Viking Ocean fleet.

o Assist in identifying relevant topics, themes, and speakers that align with Viking’s brand values.

o Ensure the content is valuable and enriching for the guests.

• Speaker Communication and Coordination:

o Communicate cruise information to the speakers, answer speakers’ requests.

o Assist in negotiating terms, availability, and logistics with speakers.

o Coordinate schedules, travel arrangements, and accommodations for speakers.

o Ensure all necessary arrangements are in place for a smooth experience.

• Quality Assurance:

o Monitor the quality of lectures and presentations.

o Gather feedback to improve future programs.

o Support continuous assessment of the impact of enrichment activities.

• Collaboration and Networking:

o Foster relationships with industry experts, leaders, and influencers.

o Explore partnerships for potential future speakers.

o Support maintaining a library of speakers.

o Attend relevant events to stay updated on trends and opportunities.

KEY QUALIFICATIONS

• Excellent administrative and organizational skills with attention to detail.

• Passion for culture and a key interest in learning.

• Proved experience in project support and coordination.

• Previous experience in content management, preferably within the cruise or travel industry is an advantage.

• Fluent English speaker (second language is an advantage).

• Driven, flexible, proactive person with a positive attitude and team spirit.

• Excellent computer skills with high proficiency in Microsoft and SAP environment, (Share Point, Teams, Forms, Excel, Word, Power Point, Success Factors)

EDUCATION

• Completed higher education degree in relevant field (History/Art History, Sociology/Culture, Communications, Journalism)

COMMUNITY & CULTURE

• Fast-growing and dynamic environment, a modern workspace, flexible working hours

HOW TO APPLY

Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

For more details about this position, contact us under +41 61 638 60 11

*Unsolicited submissions of candidates from agencies will not be considered*