Account & Market Coordinator - Center of Excellence (80-100%) in Basel

The opportunity – your next adventure awaits

We are seeking a motivated and dynamic Strategic Account & Market Manager to join our team.

We are looking for you to join our Account Management Center of Excellence (CoE) embedded in the Core Business Services (CBS) team - experts in Business Process Management, Customer Relationship Management and specific business areas who can draw on numerous best practices and tools in their work. We are a standalone unit responsible for supporting the business and seeing even the most complex projects through to successful completion.

We bridge EY's overarching strategy and day-to-day operations, document lessons learned and best practices, and facilitate the reuse and adaptation of proven solutions to our various stakeholders. You will be part of a collaborative environment, working in interdisciplinary and multicultural teams, providing key support to business development initiatives and driving success for our clients. If you're looking to develop your individual skills while contributing to a global team and gaining exposure to strategic account management, this role is perfect for you!

Your key responsibilities

Account & Market Strategy Development

• Coordinate sales and program execution across global accounts, with a preference for life sciences sector expertise, aligning with firm-wide goals.
• Collaborate with GCSP, CoE, and global teams to develop and implement strategic account plans focused on revenue, margin, and pipeline growth, adapting to the needs of life sciences as well as other sectors.
• Engage diverse locations and service lines to ensure seamless client delivery across multiple industries.
• Mentor junior staff on sector-specific challenges while fostering a collaborative team culture and influencing senior leaders through strategic coaching.

Market Intelligence & Reporting

• Monitor industry trends and pipeline data to provide actionable insights for account planning.
• Deliver timely, accurate reports that promote transparency and keep teams aligned.

Cross-functional Collaboration & Teaming

• Partner with CoE and stakeholders to drive growth initiatives and identify new opportunities.
• Build and sustain strong relationships across geographies and disciplines, fostering inclusion, accountability, and shared success.
• Encourage open dialogue, knowledge sharing, and a culture of teamwork across diverse teams.

Client Relationship & Coordination

• Facilitate communication between clients and internal teams to ensure smooth delivery and client satisfaction.
• Support business development with proposals and track strategic account progress collaboratively.

Project & Quality Management

• Manage client projects to ensure quality, timelines, and alignment with account goals.
• Promote best practices, shared responsibility, and a quality-first mindset within teams.
• Ensure all account activities comply with company policies and relevant regulations.

AI & Innovation

• Use AI tools to enhance client engagement, streamline workflows, and deliver insights.
• Foster innovation and technology adoption through team training and collaboration.

What we look for

• Bachelor’s degree in marketing, Business, or a related field, or equivalent professional experience.
• 5-7 years of experience in account management, project coordination, or market strategy roles, preferably within a client-facing or consultative environment.
• Fluent in German and English, with strong communication skills to engage effectively with international teams and senior stakeholders.
• Exceptional executive communication skills, with the ability to convey complex ideas clearly and confidently to both internal stakeholders and client leadership across diverse sectors, including life sciences.
• Highly proactive and adaptable, demonstrating a strong track record of managing multiple priorities and consistently meeting deadlines in dynamic, fast-paced environments.
• Skilled in synthesizing qualitative and quantitative insights to support strategic planning and drive data-informed decision-making within multi-sector account strategies.
• Strong collaboration and negotiation capabilities, experienced in leading cross-functional teams to align on objectives and deliver shared outcomes.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Teams) and enthusiastic about learning new tools and technologies.
• Familiar with AI-driven tools to create summaries, suggest strategic actions, and elevate the quality of client-facing presentations.

What’s in it for you

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

Click here to find out more about our benefits and corporate social responsibility.

Join Us – We Welcome Everyone!

At EY, inclusivity is at the heart of everything we do. We are committed to fostering a workplace where everyone has equal access to opportunities. If you require any reasonable accommodations during the recruitment process, we are happy to support you.

We encourage you to apply for the role and be part of our inclusive team. To learn more about our commitment to inclusivity, visit our website here . We look forward to receiving your application!

Are you ready to shape your future with confidence? Apply today.