Application Support Group - New Accounts Specialist

We seek a motivated and technology-oriented candidate to join our Team in Zug, Switzerland.

 

The New Accounts Specialist will assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate and express a positive attitude when speaking to callers.

 

Job Description & Responsibilities

• As a member of the New Accounts team, you will be responsible for processing institutional and retail client applications daily.


• You will review documentation related to new account openings per European regulations.


• Correspond with clients, sales representatives and client service representatives.


• Collaborate with other cross-functional teams to assist with account approval and maintenance.


• Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening


• Follow internal policy and procedures when dealing with various account-related tasks.

 

Qualification & Skills

• Education: Commercial apprenticeship and/or equivalent experience


• Personality: Self-confident, able to work independently and multitask


• Languages: Fluent in English, Italian and French knowledge


• Basic PC knowledge, Internet navigation

 

If you are motivated, have strong initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you. You will be part of an exciting team helping to shape one of the world's strongest brokerage brands and part of a global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth.