The Head of Digital IP, Strategic Innovation and Organisational Effectiveness has significant responsibility and impact. It includes innovation and optimisation of the performance of the enterprise global IP team, as well as supporting the IP aspects of digital technologies across the organization.

The position will oversee execution of departmental and enterprise-wide priorities, initiatives and special projects. e.g. assessing and building of solid sustainable technologically savvy interfaces between the IP team and various CSL’s stake holders.

Internally within IP, the position will set overall strategic direction of departmental operations working closely with director of operations. In addition, also serve as a key liaison for the department with many stakeholders across the enterprise and support the consolidation of the IP tools/reports to ensure consistency across the Global IP organization. Lastly, the position will get involved with the company digital & AI strategy and will lead the building of an IP strategy and executing that to support the business.

Reporting to the Head of IP and as a member of the enterprise global IP leadership team, the position will supervise the director of operations.

Responsibilities

Strategic advisor and partner to the head of IP:

• Provides strategic advice to the head of IP and identify, develop, implement and co-ordinate enterprise-wide strategies and operational enhancements aimed towards ensuring the department delivers efficient high-impact services. e.g. leverage technologies and apps to enhance the capabilities, including a LOE reporting application.

• Keeps head of IP apprised of significant issues and identifies approaches to resolve issues.

• Supports the broader enterprise global IP team.

• Serves as liaison and provides support as needed to the broader enterprise global IP team for execution of the enterprise-wide priorities.

• Assists with departmental ad hoc emergent matters and troubleshooting as needed, often in collaboration with relevant offices within the company.

Operational strategy, Effectiveness, process redesign, improvement/System Building:

• Responsible of setting operational strategic direction for continuous development of the organisational learning including identifying technology needs, gaps and opportunities for the department, maximise available technologies, systems and capabilities and ensure new technologies (incl. AI) are being tested and used, whenever they could add value.

• Oversees director of operations, who is responsible for day-to-day operational running of the department.

• Leads and/or oversees the development of policies and procedures in a range of areas as needed including emergency planning.

• Identifies gaps, supports the department in roll out of new technologies, solutions to cover such gaps and opportunities, focus on systems providing transparent and automated IP information, connected and available to business.

• Support creation of tools/reports/processes to ensure and facilitate consistency across the global IP team.

Advisor on IP aspects of the company’s AI and digital strategies

This includes two aspects: the way we protect and utilise company innovations and also, the way we safeguard the company when using digital & AI tools.

Required Skills and Experience

Experience/Education

• Certified patent attorney with at least 15 years of experience.

• At least 10+ years experience with technologies and operations of in-house IP teams.

• At least 10+ years IP experience with digital/AI matters.

• Experience with developing apps, share points and digital interfaces – an advantage.

Critical Competencies

• Demonstrated ability to achieve excellent results in operations of IP teams – technologies and processes.

• Proven project and program management skills.

• Ability to solve complex and challenging problems.

• Practical and creative mindset.

• Demonstrated business acumen and ability to deliver useful advice.

• Superior verbal and written communication skills and ability to communicate complex concepts to business partners in an understandable way.

• Strong interpersonal skills and the ability to effectively interact with people from diverse backgrounds.

• Ability to prioritize and effectively handle multiple projects at the same time.

• Comfortable working on teams and independently.

• Agile learner capable of stepping quickly into new situations.

• Leadership competencies, including strategic thinking, building and optimizing teams, and developing, mentoring, and coaching team members.

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