Architect Solutions IT

We are seeking a highly skilled OSS/BSS Solutions Architect to join our dynamic team. In this role, you'll lead the design and implementation of CRM solutions for our new B2B offerings. Responsibilities include understanding end-to-end processes, evaluating existing systems, and developing scalable CRM solutions aligned with business goals. Collaboration with stakeholders ensures security, scalability, and performance standards are met.

• Analyze and understand business requirements to design efficient and effective IT solutions.
• Develop architectural designs, technical specifications, and system integration plans.
• Assess the feasibility of implementing new solutions and provide recommendations based on industry best practices.
• Work closely with business stakeholders to align technology solutions with organizational goals.
• Collaborate with development teams, infrastructure teams, and other IT professionals to ensure cohesive implementation.
• Design solutions that are scalable and capable of handling future growth.
• Create and maintain comprehensive documentation of system architectures, design decisions, and configurations.
• Submit technical architecture to IT architects for review and ensure that developers strictly comply with architecture guidelines.
• Act as an Agile product owner, create stories (Jira), conduct sprint planning and prioritization, act as a direct interface to developers.
• Manage the implementation of new IT releases in SIT and production.
• Ensure a first layer of integration and functional testing on delivered functionalities and organize detailed testing by relevant business stakeholders.
• Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner.
• Implement security measures and best practices to safeguard the organization's data and systems.
• Optimize system performance and troubleshoot issues related to scalability and efficiency.
• Mentor and train team members on best practices and emerging technologies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience with a minimum of 10 years as a OSS/BSS Solutions Architect (Billing) or a similar role.
• Strong understanding of enterprise-level IT architectures, systems, and technologies.
• Very good knowledge of CRM solutions and associated functions (sales management, product catalog, offer management, e-shop, service provisioning, care, self-care, billing, invoicing). Knowledge in MS Dynamics or Salesforce is a plus.
• Good knowledge of IT infrastructure, cloud platforms, networking, security, database systems, and API/REST services design.
• Proficiency in using architecture modeling tools and methodologies.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Experience with an internet service provider.
• Strong understanding of enterprise network solutions, including LAN, WAN, VoIP, VPBX, and cloud-based architectures.
• Strong understanding of end-to-end processes (from offer to cash, etc.).
• Hands-on mentality.
• Familiarity with project management methodologies and tools.
• Familiarity with agile development methodologies and collaboration tools like Jira, Confluence.
• Very good oral and written communication in English. French and German are a plus.

Benefits

• Interesting and diverse field of activity in a dynamic organization with a flat hierarchy structure and short decision-making paths.
• Unique start-up corporate culture where proactivity and personal commitment are highly valued.
• Modern work environment.
• Attractive salary with annual bonus.
• Home office (part-time) possible, regular presence at headquarters in Lausanne/Crissier area expected.
• Attractive employment conditions, particularly in terms of vacation, insurance, pension fund, and fringe benefits.