Global Supply Chain Planning BPO Manager (f/m - 100%)

26.02. | Position with re­spon­si­bil­i­ties | 100%

Global Supply Chain Planning BPO Manager (f/m - 100%)

Global Supply Chain Planning BPO Manager (f/m – 100%)


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Employment Type




Founded in 1927 and headquartered in Warsaw, Indiana, USA, Zimmer Biomet is a global leader in musculoskeletal healthcare. We design, manufacture and market orthopaedic reconstructive products; sports medicine, biologics, extremities and trauma products; spine, bone healing, craniomaxillofacial and thoracic products; dental implants; and related surgical products.

We collaborate with healthcare professionals around the globe to advance the pace of innovation. Our products and solutions help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues. Together with healthcare professionals, we help millions of people live better lives.


For our European Headquarters in Zug, Switzerland, or another ZB location within EMEA or the UK we are looking for a

Global Supply Chain Planning BPO Manager (f/m – 100%)


The Global Supply Chain Planning BPO Manager will provide process excellence and knowledge to the Zimmer Biomet Supply Chain Organization on the optimization of complex planning processes. The incumbent will be responsible for the development and review of processes and supply planning systems to ensure alignment of current processes with leading industry practices. In doing so, this position helps Zimmer Biomet commit to the highest standards of patient safety and quality in our products and services and to world-class integrity and ethical business practices.

Principal Duties and Responsibilities:

Strategic & Vision:

  • Standardize and continuously improve Zimmer Biomet supply chain processes and systems relating to operational, management, and decision support

  • Identify and lead Continuous Improvement projects

  • Responsible for the standardizing processes and influencing generation of the overall supply and distribution plans globally and associated financial rollup, assumptions and change drivers

  • Assist in the development of advanced strategies throughout each stage of the process lifecycle, including new process launch planning and execution, process rationalization, and performance monitoring


  • Write and maintain global policies and procedures around the Supply Planning processes for Zimmer Biomet

  • Responsible for monitoring and reporting global performance metrics across the supply chain organization

  • Apply Class A principles and best practices

  • Support the development and maintenance of training programs for supply planning teams on processes and process optimization

  • Identify and disseminate best practices within supply planning globally

  • Support the monitoring of current technology adoption and effectiveness across the supply organization

  • Provide internal and external best practices and benchmarks to supply planning processes within Zimmer Biomet

  • Participate in cross functional problem solving, automatic inclusion in improvement projects

  • Ensure all activities be performed in compliance with the Quality System

  • Support hypercare after new process and/or system implementations

  • Business SME for supply chain planning systems

  • SME of supply planning master data, and defining appropriate usage of data fields

Expected Areas of Competence (knowledge, skills and abilities):
  • Expertise in one or more supply chain planning related systems

  • Strong communication, planning, and negotiation skills

  • Strong understanding of end to end supply chain interactions and activities

  • Strong understanding of Class A and best practices

  • Ability to use analytical tools to issue, support, and execute decisions

  • Ability to communicate effectively both upwards, downwards, and across the organization

  • Project management concepts and techniques

  • Understanding of the E2E supply chain processes, broad Supply Chain knowledge

  • Must have strong analytical, project management, and consulting skills, with the ability to influence, work effectively, and implement solutions in a cross-functional, team environment

Education/Experience Requirements:
  • Bachelor’s degree in supply chain, logistics, operations, industrial engineering, systems engineering

  • Minimum 6-8 years of experience in supply chain business process optimization and project management

  • APICS CPIM and/or CSCP certification

  • PMP certification preferred

  • MBA preferred in related field


This position will be virtual (remote) and could be potentially located within any Zimmer Biomet country in EMEA or the United Kingdom. Expected travel requirements are 15-30%. 

This is a unique opportunity to develop your international experience and be a part of a truly global team. Zimmer Biomet offers a wide range of challenging career advancement opportunities and a dynamic work environment. We look forward to receiving your complete application online. 

Please note that for this position we accept direct applications only (no recruitment agencies).



Zimmer Biomet

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