Supervisor Spa Reception (m/f) - 5* Luxury in Gstaad - Six Senses Spa - accommodation available
Hoteljob
Publication date:
31 October 2024Workload:
100%- Place of work:Gstaad
Introduction
The Alpina Gstaad is a Swiss luxury hotel for travelers with the highest expectations. It offers more than just accommodation in the Alps – it is a new top address in Gstaad, perfectly blending Swiss tradition with understated luxury. The hotel redefines alpine chic beyond all clichés.
To complement our team, we are looking for a motivated
Supervisor Spa Reception for the Six Senses Spa (m/f/d)
for the winter season 2024 (starting in December).
What you bring
- Completed commercial training or equivalent qualification
- Professional experience and interest in the spa and wellness sector within a 5-star luxury environment
- Service-oriented and friendly demeanor
- Good manners and a well-groomed appearance
- Native German speaker with very good English language skills (French is a plus)
- Proficiency in MS Office (Word and Excel)
- Passion and enthusiasm for the profession
Your tasks
- Supervise and lead the spa reception team to ensure exceptional guest service
- Welcome spa guests and provide support before and after treatments
- Handle reservations, offer consultations, and sell various treatment options
- Manage daily correspondence and respond to inquiries promptly
- Perform general administrative tasks to support spa operations
- Oversee and sell products in the spa's own shop
- Record and account for all services provided, followed by daily reconciliation
- Assist in and ensure the daily preparation and maintenance of the spa area
- Support the Spa Manager with controlling working times and planning the team's work schedules
- Train and develop team members to enhance service quality and efficiency
What we offer
- Diverse, modern, international working environment
- Competitive compensation and contemporary work time tracking
- Internal and external training opportunities
- Accommodation provided in the region
- Alpina Benefit System with attractive employee benefits for outstanding performance
- Gold certification by EarthCheck for a holistic, sustainable approach