Published: 31 May 2024
Zurich
100%
Permanent position
Bulgari Horlogerie SA
Job ads found online
In order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse in Zürich, we are recruiting our next
As a Brand ambassador, you are responsible for maximizing the overall brand image, client experience, and store productivity in various areas such as sales, operations and after-sales services for high-end jewelry, watches, and accessories. You represent our brand by promoting its values and ambitions, and you motivate your team to strive for excellence.
Reporting directly to our Managing Director Switzerland, you embody our Maison’s values and manage the store operations of our Boutique in Zürich. You inspire and lead a team of nine people to deliver the ultimate client experience, achieve their full potential with outstanding results, and ensure operational excellence across all client touchpoints.
Accountabilities
Client Experience & Clienteling
Drive and Grow Business Performance
People Management & Development
Store Operations Management
Profile
You possess valuable experience of 10 years in a similar position within a high-end luxury boutique, demonstrating expertise in retail store operations and sales techniques. Your extensive knowledge spans marketing, media, and merchandising. Leveraging excellent networking skills, you have successfully expanded client portfolios. Proficient in the Microsoft Office suite and other systems, you exhibit versatility in technology. Additionally, fluency in English and proficiency in German, Italian or French are advantageous assets.
As a team leader overseeing nine people, you are passionate about developing a strong team through effective training to increase technical and product knowledge, as well as developing sales and stock management skills. You provide the tools and demonstrate leadership by playing an active role on the selling floor and you continuously motivate and coach client advisors to meet assigned sales and productivity goals.
You are flexible and innovative, and you work in an organized and structured manner. Your excellent communication, influencing, and negotiation skills allow you to perform in your daily activities and you are fully dedicated to clients and maintain effective relationships with customers. As a charismatic leader, you motivate, develop, and build strong bonds within the team, and create a positive and harmonious work environment.