Host or Hostess of the Bains de Cressy – 75%

Host or Hostess of the Bains de Cressy – 75%

• Part-time
• HUG contract type: Permanent contract
• Department: Operations Department

Company description

With more than 13,000 employees representing 160 professions, the University Hospitals of Geneva are a nationally and internationally recognized institution. To learn more about our institution, take a few minutes to consult our 2024 retrospective by clicking here.

The position is attached to the Operations Department. This department's mission is to ensure the stewardship and logistics necessary for the smooth running of all HUG, in terms of catering, cleaning and disinfection of premises, and laundry hygiene. It also manages the sterilization service, the biomedical and equipment service, as well as Cressy-Santé. More than 1,300 professionals carry out their tasks daily with constant rigor, a sense of service, and environmental responsibility.

The Cressy Santé center, the only balneotherapy center in Geneva that receives people with reduced mobility for rehabilitation and readaptation, welcomes people wishing to heal and relax in a large wellness area. Covering an area of 2400 m2, it includes, among other things, a 300 m2 pool, a large jacuzzi, a relaxation room, a sauna, a hammam, an odorium, a fitness area, and a 27 m2 rehabilitation and physiotherapy pool. All Cressy Santé facilities are designed to be accessible to people with reduced mobility.

Job description

As part of your mission, you welcome and inform all persons presenting themselves at the reception of the Bains de Cressy (heterogeneous patients and clientele).

You are responsible for collecting payments for entries, subscriptions, and all other services (cash, credit cards, gift vouchers).

You handle telephone reception as well as appointment scheduling for external providers such as beauticians, masseurs, etc., and you set up the wellness treatment cabins.

You advise, promote, and sell the various services of the Bains de Cressy and perform various administrative tasks (accounting and invoicing, production of statistics, management of the parking system, stock management, and e-boutique management).

You have high stress resistance, excellent concentration ability, and the capacity to handle unforeseen events, as well as proven versatility for a multitasking position.

You are able to defuse complex and/or conflictual situations with a diverse clientele.

Qualifications

You hold a Federal VET Diploma (CFC) as a commercial employee, or a diploma from a hotel or tourism school, or an equivalent diploma.

You are comfortable with IT tools, particularly with the GTS application for managing the Bains (sales, cash handling, invoicing, client/patient flow management, cash register management, external provider agenda management) and the GatRelax application for locker management.

You have in-depth knowledge of the services of a care center (physiotherapy, rehabilitation, readaptation) and wellness (balneotherapy, massages, and aesthetics).

You have perfect command of the French language, both spoken and written. Mastery of English and another foreign language is an asset.

You have at least three years of experience in a reception and front desk role with cash handling.

Additional information

The position is organized with irregular hours between 8:00 a.m. and 9:30 p.m., 7 days a week, including public holidays.

• Start date: to be agreed
• Number of positions: 1
• Activity rate: 75%
• Job class: 9
• Contract: Permanent
• Application deadline: 14.12.2025
• Contact for information: Mr. J. Da Roxa, director of the Bains de Cressy, tel. 022 727 15 22

Due to end-of-year deadlines, processing applications may take a little longer.

Your application file must include a letter demonstrating your motivation, your curriculum vitae, copies of diplomas and certificates required for the position, the last 2 work certificates, as well as the French language proficiency certificate if it is not your mother tongue.

This announcement is addressed equally to women and men.

Wishing to engage in the fight against unemployment, the HUG encourage applications coming from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.