Unit Head desks & secretariats (CUS) for the Oncology Department

Administration

Unit Head desks & secretariats (CUS) for the Oncology Department

To complement its team, the Coordinated Oncology Center (CCO) and the Radiotherapy Service (RTH) of the UNIL-CHUV Oncology Department (DO) are looking for a Unit Head desks & secretariats (CUS) with an activity rate between 80% and 100%.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Coordinated Oncology Center (CCO) of the UNIL-CHUV Oncology Department (DO) works in the care of oncology patients and allows them to meet their referring physician for consultations and outpatient treatments such as chemotherapy or immunotherapy. The CCO is composed of a team of highly qualified professionals from different disciplines and collaborates very closely, demonstrating exemplary commitment and extraordinary dedication to the cause of cancer.

The administrative sector acts as a strategic partner in patient care and clinical activities and provides the administrative skills required for the smooth operation of the platform. Our ambition is to offer the best possible administrative services while valuing everyone's efforts in interdisciplinary work. We work with professionalism and respect, loyalty and solidarity, as well as exemplary conduct and sharing for the well-being of our patients and teams.

Mission

• You ensure the operational management of the administrative activities of the Coordinated Oncology Center (CCO) / UTI (Experimental Therapies Unit) platform. You organize, plan, and supervise the daily activities of the desks and secretariats to guarantee continuity and optimal and efficient service operation while ensuring safety, quality, and effectiveness of services.
• You develop the schedule for collaborators and teams based on operational needs.
• You supervise the operational teams of the CCO / UTI platform under your responsibility (recruitment, supervision, evaluation, and facilitation).
• You support new collaborators, identify training needs (tools, procedures), act as the reference for continuing education, and participate in the development of service members' skills.
• You serve as the interface between administrative staff and internal partners (doctors, caregivers, HR, etc.).
• You assist the desks & secretariats coordinator in departmental continuous improvement missions and provide replacement in case of absence.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification related to the function, complemented by recognized training in team management, project management, or management.
• You have several years of experience in a supervisory role in a similar position, ideally in a hospital or healthcare environment.
• With a strong sense of responsibility, you are recognized for your ability to manage and unite a team.
• With very good organizational skills, you know how to manage priorities and are capable of analyzing and synthesizing information from various interlocutors.
• You are adaptable and demonstrate the flexibility necessary for the smooth operation of a public service.
• Your open-mindedness and client orientation enable you to welcome and respond to a wide variety of requests.
• Extremely rigorous and proactive in your work, you are perfectly comfortable with the IT solutions and tools of a large organization.
• You have very good command of common IT tools (Microsoft Office).
• With excellent knowledge of French, especially in writing, your interpersonal skills allow you to communicate clearly. Knowledge of a foreign language is an asset.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave).
• Regular salary progression adapted to responsibilities.
• A 13th salary and 25 days of vacation per year.
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud.
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods.
• Social, cultural, and economic benefits offered to members of the H-Oxygène association.
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes).
• Quality hotel-style company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Ms. Ana Pedrosa Caldeira, head of administrative services DO, by phone at 079 556 59 78.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.