hosco.
Barcelona
11 hours ago
Assistant Reservations & Revenue Manager (m/w) - Gstaad, Saanen, Switzerland
- 17 February 2026
- 100%
- Permanent position
- Barcelona
Job summary
Join our dynamic reservations team at a premier hotel group! Enjoy a collaborative work environment with opportunities for growth.
Tasks
- Assist the head of the reservations department with team training.
- Manage individual and group reservations, ensuring high standards.
- Provide personalized support for our international guests.
Skills
- Experience in hotel reservations and familiarity with Protel.
- Strong organizational skills and attention to detail.
- Excellent communication skills and customer service orientation.
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About the job
- Actively assist the head of the reservations department and share responsibility for coordinating the training and development of the team and individual employees.
- Manage individual and group reservations—from initial offer to confirmation—while adhering to the standards of The Leading Hotels of the World, Swiss Deluxe Hotels, and our internal quality management system.
- Provide personalized support to our international guests throughout the entire reservation process.
- Maintain and manage guest data in our booking system, Protel.
- Share responsibility for the daily optimization of occupancy and monitoring of target occupancy goals.
- Coordinate and implement rate strategies and booking conditions in close collaboration with the Reservations & Revenue Manager.
- Assist in the implementation and maintenance of revenue management strategies, including price adjustments and loading of rates and packages.
- Monitor and optimize availability and content on online distribution channels (CRS, GDS).
- Process and follow up on commission-related matters.
- Act as a quality management lead for the reservations department.
